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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
We are seeking an enthusiastic and detail-oriented Executive Briefing Specialist to join our team. In this role, you will serve as the primary liaison between our Sales teams and our highest-level stakeholders, ensuring that every briefing is seamless, strategic, and impactful.
This is an excellent opportunity for someone who is highly organized and a great communicator. You'll work closely with sales teams and key stakeholders to support the creation of a premium experience that drives business growth, strengthens key relationships, and showcases product innovation. If you have an obsession with detail and the "executive presence" to command a room, we want you on our team.
In this role, you will manage multiple executive briefing events from start to finish, acting as the point of contact to our sales and services counterparts. You will interact with all levels and roles of employees: CEO, VP’s, Engineers, Product Managers, etc. and serve as an effective liaison between the account owner and the various Relic’s who are needed to fulfill the agenda for each briefing event. This is a hybrid role based in San Francisco, requiring an in-office presence for executive briefings and occasional travel to customer sites
What you'll do
- Lead end-to-end guest experience from white-glove concierge service, seamless arrival logistics, premium catering management, room setups and meticulous oversight of the briefing center’s aesthetic and hospitality standards.
- Manage heavy scheduling across complex calendars, ensuring all internal teams are confirmed and prepared for each segment of the briefing.
- Act as the central liaison between Account Owners and internal Relics. You will draft agendas, secure speakers, and ensure every session aligns with our customers’ strategic goals.
- Ability to juggle various competing timelines and ensure each event stays on track and on time.
- Executive presence and confidence to push back on account teams when necessary to ensure the best possible outcome for the briefing event and customers
- Provide immediate, high-touch support for in-room AV technology to ensure a friction-less start to every presentation.
- Partner with building security and corporate safety teams to manage VIP access protocols, ensuring a secure environment without compromising the guest experience.
- Manage additional special projects as needed
This role require
- 3+ years relevant experience in executive briefing centers or events executive communications, customer marketing, event planning, field marketing, and/or sales enablement
- Experience working closely with Executive Level (VP+, C-Suite) customers and internal stakeholders required
- Highly organized and detail-oriented self-starter with exceptional prioritization, organization, and project management skills, who can execute with or without supervision
- Excellent communication skills, interpersonal skills, and writing skills
- Incredible attention to detail in all areas and in all work produced
Please note that visa sponsorship is not available for this position.
#LI-MM-4 #LI-IHybrid
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 3+ years relevant experience in executive briefing centers or events executive communications, customer marketing, event planning, field marketing, and/or sales enablement
- Experience working closely with Executive Level (VP+, C-Suite) customers and internal stakeholders
- Highly organized and detail-oriented self-starter with exceptional prioritization, organization, and project management skills
- Excellent communication skills, interpersonal skills, and writing skills
- Incredible attention to detail
New Relic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.
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Healthcare Strength — Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
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Parental & Family Support — Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
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Retirement Support — A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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