Full-Time | Entry Level | No Experience Needed | Immediate Hire
If you’re the kind of person who brings energy to every conversation and thrives in social settings, this is your opportunity to turn that enthusiasm into a meaningful career. We’re looking for motivated individuals to join our nonprofit event marketing and community outreach team as Entry-Level Event Customer Service Representatives.
This is a hands-on, in-person position — no phone calls, no cubicles, no scripts. You’ll represent respected nonprofit organizations at live events, fundraisers, and community programs, helping to raise awareness and inspire action.
About the RoleAs an Event Customer Service Representative, you’ll be the welcoming face that connects the public with causes that make a real difference. You’ll assist with event setup, public engagement, and nonprofit outreach, gaining valuable experience in customer service, communications, and event coordination.
Key Responsibilities:
Engage event attendees in friendly, professional conversations
Share nonprofit missions and fundraising goals with enthusiasm and accuracy
Support event setup, logistics, and on-site operations
Build meaningful relationships to strengthen community and donor support
Represent nonprofit partners at live events, community campaigns, and awareness drives
No experience? No problem — we provide comprehensive paid training and ongoing mentorship. We value attitude, communication skills, and a genuine passion for helping others.
You’re a great fit if you:
Are 18+ and legally eligible to work in the U.S.
Have strong interpersonal and communication skills
Enjoy fast-paced, team-oriented environments
Are outgoing, dependable, and eager to learn
Care about social causes, community service, or nonprofit advocacy
Paid training and continuous mentorship
Competitive pay + performance-based bonuses
Advancement opportunities into leadership and event management roles
Opportunities to represent top nonprofit organizations at major community events
A collaborative, mission-driven culture that values teamwork and growth
If you’re ready to do work that matters — while developing professional skills that last a lifetime — apply today to become an Event Customer Service Representative and start building a career that makes an impact every day.
What We Do
Invictus MSI is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/
