ER Specialist

Posted 49 Minutes Ago
Be an Early Applicant
Hyderabad, Telangana
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The Senior Employee Relations Advisor will handle complex ER matters, advise stakeholders on policies, collaborate globally, and ensure compliance with employment laws as part of the People Services team.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Senior Employee Relations Advisor to join our People Services team in the India office. This role suits someone who is passionate about all things ER, but also wants the unique opportunity to have an impact on Wise’s mission and support our Wisers, Leads and wider teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey.

This role will report to our APAC Employee Relations Regional Lead, based in Singapore.

Your mission: 

As one team, our vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates.

You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimization of our People Services team, through deliverables in local and global projects.

Here’s how you’ll be contributing to the team:

  • Being a trusted and accountable specialist supporting end-to-end ER matters within dedicated business functions. Supporting and advising Wisers and Leads through a significant volume and range of situations, including complex cases (from internal conflict management to external escalated cases). You will also balance our exposure and appetite to risk in the process.

  • Partner with  Employee Relations Advisors around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI, legal considerations and best practice.

  • Collaborate with People Partners to complement their functional business insights with your ER data and expertise.

  • Analyse and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices.

  • Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the other SME’s to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice.

  • Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow.

  • Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data.

  • Provide additional support to the wider People team and other leaders with ad-hoc tasks/data queries and project-based work.

This role will give you the opportunity to:

  • Contribute strategic thinking towards the bi-annual planning cycles: collate data on stakeholder’s team performance, share ideas for improvements and lead new projects.

  • Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook.

  • Maximise advisory impact and partnership: collaborate with the People Partners and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships.

 

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Asya
Jennifer
Lauren
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
Singapore
Austin, TX
Brussels, BE
Hungary
Hyderabad, IN
Kuala Lumpur, MY
London, GB
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
Learn more

Similar Jobs

Wise Logo Wise

Product Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Hyderabad, Telangana, IND
6500 Employees
3-20 Annually

Wise Logo Wise

Operations Coordinator

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Hyderabad, Telangana, IND
6500 Employees

Wise Logo Wise

Product Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Hyderabad, Telangana, IND
6500 Employees

Wise Logo Wise

Workforce Management Senior Specialist

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Hyderabad, Telangana, IND
6500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account