Entry Level Client Account Manager

Posted 19 Hours Ago
Be an Early Applicant
Grove City, OH
Entry level
Information Technology
The Role
The Entry Level Client Account Manager supports the account management team by ensuring smooth operations of transactional accounts, providing client satisfaction, assisting with basic job and invoice reconciliations, and handling basic customer service functions. This role involves managing inventory, monitoring progress, and supporting billing processes to maintain accuracy.
Summary Generated by Built In

Let Us Power Your Potential

Benefits Start Day 1!

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

Ready to reach your potential? It’s time to look at Taylor.

Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/

This location adheres to the Federal Information Security Management Act (FISMA). All employees must undergo a federal background check, which requires U.S. citizenship.

Your Opportunity:

Venture Solutions is looking for an Entry Level Client Account Manager to join our team in Grove City, OH. The Account Manager role primarily serves as a support function within the account management team. This position is responsible for ensuring the smooth operation of transactional accounts, maintaining client satisfaction through efficient handling of tasks, and supporting higher-level account managers in various duties. Account Managers handle routine and repeatable processes, perform basic customer service functions, and assist in managing smaller or less complex accounts.


Your Responsibilities:

  • Perform daily tasks such as job tracking, job reconciliation and invoice reconciliation.
    Generate and provide reports to clients or internal teams as required.
  • Monitor open tickets and assist in ticket management and resolution.
  • Provide client support to AM IIs and AM IIIs as needed.
  • Handle basic file reconciliation, including validating income files and monitoring processing to ensure accuracy.
  • Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects.
  • Process pulls, holds, and simple change requests according to client needs.
  • Ensure smooth operation of smaller accounts.
  • Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements.
  • Support billing team by verifying billing plans, monitoring invoices, and resolving discrepancies.

You Must Have:

  • Communication skills to convey information in reports, meetings and status reports.
  • Attention to detail. 
  • Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws.
  • Interpersonal skills.
  • Resilience and curiosity.
  • Ability to operate under deadlines while still meeting standards.

About Taylor Corporation

https://www.youtube.com/watch?v=pdXOC8HM-NM

One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.

Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

The Company
North Mankato, MN
6,589 Employees
On-site Workplace
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

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