English Customer Service Expert

Posted 7 Hours Ago
Be an Early Applicant
2 Locations
Remote
Senior level
Machine Learning • Natural Language Processing
The Role
Review and evaluate AI-generated responses, refine these responses, create prompts, and enhance the AI model's quality. Requires 5+ years of customer service experience with excellent writing skills.
Summary Generated by Built In
Overview  
Your English expertise belongs at the forefront of AI Innovation. For this role, we are looking for professionals with at least 5 years of customer service experience. Join Welo Data on a cutting edge project, where the world's top minds meet the future of intelligence.

What you will do: 
- Reviewing and evaluating AI-generated responses
- Rewriting or refining responses when needed
- Creating natural prompts and dialogues
- Helping improve the quality of an AI model

Project Details: 
- Start Date: Wednesday, Dec 10
- Duration: 4 weeks, flexible
- Commitment: 10 to 20 hours/week (flexible schedule).
- Job Type: Freelance contract.

Requirements: 
- 5+ years of Customer Service experience
- Excellent written communication and strong grammatical accuracy. 
- Comfortable with structured tasks such as: preference ranking (factuality & locality), prompt-response writing, grammaticality checks, provision & improvement of text.

Note: Please do not use VPNs or IP-masking tools during the recruitment process — our security system requires accurate regional verification.   

Why Join Welo Data?  
✨ Limitless Flexibility  
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.   
🌱 Limitless Growth  
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.   
🌍 Limitless Support  
Be part of a global contributor community with responsive guidance and support.   
💡 Real Impact  
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.  

How to Apply? 
Apply now by answering a few quick questions to join our database and become part of our growing community. 

About Welo Data 
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.  
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms. 

Top Skills

AI
Customer Service
Large Language Models
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
2,331 Employees
Year Founded: 1997

What We Do

Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 250,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our people work across offices in North America, Europe, and Asia serving our global clients in the markets that matter to them.

• Global team of 2,100+
• Offices in North America, Europe and Asia
• Quality Certifications: ISO 9001:2015, ISO/IEC 27001:2013, ISO 17100:2015, ISO 13485:2016, ISO 18587:2017
• Accredited professional translators and interpreters for 250+ languages

www.welocalize.com

Similar Jobs

tms Logo tms

JDE ERP Applications Manager

Agency • Gaming • Marketing Tech • Mobile • Analytics
Remote or Hybrid
Toronto, ON, CAN
2300 Employees
110K-130K Annually

Apollo Next LTD Logo Apollo Next LTD

Junior Crypto Trader (Remote)

Blockchain • Fintech • Analytics • Financial Services • Cryptocurrency • Web3
Remote
13 Locations
57 Employees
2-5 Annually

ServiceNow Logo ServiceNow

Consultant

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Montréal, QC, CAN
28000 Employees

Applied Systems Logo Applied Systems

Software Engineer

Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Remote or Hybrid
2 Locations
3000 Employees
100K-140K Annually

Similar Companies Hiring

Blissway Thumbnail
Transportation • Software • Machine Learning • Internet of Things • Hardware • Fintech • Computer Vision
Denver, CO
20 Employees
Yooz Thumbnail
Software • Machine Learning • Fintech • Financial Services • Cloud • Automation • Artificial Intelligence
Aimargues, FR
470 Employees
Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account