Engineering Leader - Custom Products

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Engineering Lead – MillerKnoll Specials
Location: East Greenville, PA

WHY JOIN US?  
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. Our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. 

POSITION PROFILE 
The MillerKnoll Engineering Lead for the North America Specials Operations is responsible for the people, process, and technology used to meet dealer demand within their scope of responsibility. Customer satisfaction is a top priority for this role, with a focus on first time quality, speed, and design integrity in alignment with the MillerKnoll brand. In addition, cultivating a positive, transparent, and accountable culture that allows us to continuously improve and remain an industry leader.
 
ESSENTIAL JOB RESPONSIBILITIES
•    Capable of navigating corporate organizational structure and build constructive relationships broadly.
•    Articulates a clear vision and expectations to drive performance and accountability throughout the team.
•    Ability to build fluid and effective relationship with customer facing teams, Operations/supply base, and other downstream departments to ensure flow of orders and maintain high levels of customer satisfaction.
•    Encourages and sponsors continuous improvement of knowledge transfer, error proofing, and process standardization through effective problem solving.
•    Actively working to enhance designs, tools, and technologies used in the Specials process.
•    Will require a working knowledge of the Specials process from quote response through order execution.
•    First responder for order stops, design complexity, or clarification of existing orders.
•    Responsible for staffing, team structure, and team dynamics.
•    Within assigned scope, responsible for the product design modification, bill of material updates, and overall order flow.
•    Active part of a broader global leadership team, responsible for sharing resources to meet customer demand, and collaborating to optimize our processes and capabilities globally.
•    Can effectively market and advocate “what we do” to diverse audiences. 

REQUIRED SKILLS
•    Proven servant leadership style, with an emphasis on human development and optimizing the performance of every individual on the team.
•    Change agent with a passion for training / helping others; interactions are handled with kindness and humility.
•    Strong onsite presence required.
•    Remains calm and professional under pressure.
•    Driver of department goals and strategy.
•    Ability to prioritize opportunities and quantify return on investment for initiatives.
•    Familiarity with MKPS/TPS philosophies and passion for continuous improvement and problem solving.
•    Action oriented, focuses on and correctly delivers critical details; follows through.
•    Early adopter of new technologies.
•    Ability to think logically, analytically, and innovatively to simplify and solve process and design problems.
•    Strong oral and written communication skills to facilitate interactions with colleagues at all levels of the organization, suppliers, and external MillerKnoll customers.

EXPERIENCE CRITERIA
•    Engineering/ technical degree or equivalent professional experience required
•    Operational experience preferred
•    Minimum 5 years of professional experience
 

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].