Worldwide SFDC Advanced Administrator and Developer

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

Job Description:

Job Description:

• Solutioning and configuring Salesforce - Alignment with Capability Leads and Business stakeholders to understand requirements, provide assessment and recommend a solution design to be delivered using native SFDC functionality and governed through Change Requests implementation and approved projects. Topic areas can include:
  • Creating or modifying Workflow Rules, Validation Rules and Process Builder's Processes
  • User Access Management, Persona and Role set up
  • Adding or modifying picklist values
  • Updating profiles and permission sets
  • Updating or creating new page layouts
  • Adding new fields and managing Field-Level Security
  • Creating new custom buttons, quick or object specific actions
  • Creating or modifying Entitlements/Entitlement Processes
  • Creating or modifying new record types
  • Creating or modifying email templates
  • Creating new objects and managing access to them
  • Creating new Reports and Dashboards
  • Development of support and maintenance readiness documentation
  • Escalated case management (monitors, troubleshoots, resolves cases. Assesses complex issues, resolves or escalates to IT if required
  • Supports MCS (Mission Critical Support Cases with the Salesforce Vendor Support Team(s)
  • Actively Support Technical Debt reduction and code quality programs, identify areas of process and performance inefficiencies, and propose standard, scalable SFDC solutions to resolve.
  • Perform system audit and compliance checks related to user access or system data
  • Support Testing, validation and move to production activities.

Job:
Sales Operations
Job Level:
Expert

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.