Cisco Meraki
Cisco Meraki simplifies powerful technology so that passionate people can focus on their mission.
Hybrid

Wireless Lab Administrator

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We are the fastest growing cloud-managed networking company in the world, with a customer base that grows 2-3x every year since we started, a constantly expanding product line, and a passionate team that pushes the boundaries. Our products and technology architecture are changing the face of enterprise networking, making simplified cloud-managed IT a reality. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.

About the team:

You will join the firmware QA test team that is fully embedded within Software Engineering. We handle all types of testing projects for our Wireless products; from nightly feature tests across the latest firmware images to performance testing of all kinds. We run large-scale testing to measure how small changes could impact our performance and reliability. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test engineer who is as passionate about quality as we are. Your contributions will make a direct impact on the success of our business. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions.

A day in the life of a Wireless Lab Administrator:

You will get to work with firmware and automation engineers to scale wireless LAN testbeds comprised of access points and Wi-Fi clients from the ground up that has the ability to change topologies on the fly. You will work on our latest MR hardware through all stages of their development life cycle. Your work will feed directly into our release process transitioning to software releases for over 5 million MR access points worldwide! You will improve testing to increase reliability and performance across Meraki MR device firmware. Additionally, you will work closely with our product & development teams to implement tests on both automated and manual testbeds.

Role responsibilities:

  • Designing and maintaining lab topologies and documentation
  • Procuring, racking, and stacking lab equipment
  • Identify and replace failed equipment in a timely manner
  • Configuring and maintaining high uptime of all network switches, routers, wireless access points, servers, firewalls, PDUs, and Ixia traffic generators, etc.
  • Provisioning and configuring hosts with various types of operating systems
  • Responding to network outages and performing root cause analysis
  • Implementing automation scripts for system provisioning, back-ups, and other repetitive tasks in the lab
  • Maintaining software security and vulnerability patches
  • Set up and maintain on-site dev equipment with remote console, power control
  • Supporting our firmware engineers in carrying out test cases, understanding test results, reproducing and investigating bugs
  • Collaborating with functional and automation engineers to scale, improve and maintain testbed operations
  • Working with third-party vendors to test bug fixes and new driver patches

Required qualifications:

  • Technical degree or equivalent experience with a strong foundation in the fundamentals of computer networking
  • Working knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.
  • Knowledge of 802.11 wireless standards, channels, and specs on 2.4GHz and 5GHz
  • Experience in analyzing Wireshark packet captures (wired and wireless) to troubleshoot and identify the root cause of issues
  • Experience in designing and executing manual and system-level test plans
  • Have effective communication skills and proven ability to collaborate with others

Bonus points if:

  • You have experience in product performance testing or QA
  • Experience in configuring wireless routers or access points
  • Work experience with 802.11 wireless protocols and switching network technologies
  • Experience in working with Jenkins and Jira

Wondering what working at Cisco Meraki is like:

Based in our sunny San Francisco office with stunning views of Oracle Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package.

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness, allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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