Job Summary

Amentum is currently seeking an Application Engineer II to support an IT Managed Services program for Sandia National Laboratories, Department of Energy. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems for National Technology and Engineering Solutions of Sandia (NTESS).

Tasks:

• Analyze and study complex system requirements.
• Optimize Genesys application capabilities and functionally.
• Administer Genesys and respond to customer requirements and issues.
• Work with Product Vendor Vitech to build sustainment awareness related to their Genesys application and create partnership with them to understand strengths and weakness of the application; become the local expert; help deliver customer requirements and innovation recommendations.
• Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools.
• Review existing program and assist in making refinements, reducing operating time, and improving current techniques.
• Ensure software configuration management is implemented and accurate.

Minimum Requirements

• Must be a U.S. Citizen.
• Must have a Bachelors Degree and 2 years of experience OR Associates Degree and 6 years of experience OR High School Diploma / GED and 10 years of experience.
• Must be able to obtain a TOP SECRET or DOE Q clearance and maintain it for the life of the contract.
• Hands-on Application experience loading, STIG-ing, patching, troubleshooting Applications, and sustaining/monitoring the Application and its health.
• Experienced project planner (full life cycle management services such as requirement documentation, scheduling, and documentation).
• Provides issues resolution customer services.
• Liaison with the Server team ensuring all Application requirements are enabled and will work with them to optimize, maintain solution, and performance.
• Experience leading and implementing application upgrades on client and server side (project planning application upgrades, customer and end user communication, end user documentation creation).
• Genesys Application knowledge is preferred but not mandatory.
• Model Based System Engineering qualifications or use of a is a plus.
• Application administration and support, on both the Windows Client and Server side (installation, upgrades and troubleshooting issues).

Preferred Qualifications

• Classified support experience STIG (Security Technical Implementation Guidance) familiarity or experience.