Web Performance Engineer at Vanguard (Charlotte, NC)

| Charlotte, NC
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Create products that are changing an industry.

At Vanguard, we continue to invest in transforming our organizations to support the rapid growth of marketing. Driven by core tenets of modern marketing - agile marketing, digital experience, Big Data, customer-centricity, compelling content, and marketing automation - we focused on designing structures, operating models, and processes that will enable us to support our business imperatives effectively. We believe that transformation is a movement that requires alignment of team values and mindset to build a cohesive culture across our business and technology teams.

The Enterprise MarTech Platforms technology group is empowering Vanguard Marketing divisions to reach their audiences in more meaningful and relevant ways, driving incremental business value with personalized, data-driven contextually relevant experiences. We never stop working to make investing simpler, seamless, and more successful for our clients. We combine the art of content and the science of experimentation to power world-class, coordinated customer and prospect experiences across digital and traditional marketing channels.

You will be a key member of Vanguard's Engineering team within the Enterprise MarTech Platforms organization, responsible for driving continuous improvement and automation to increase reliability, availability, performance at scale, and overall system health of Vanguard's digital web properties. You are passionate about distributed systems and working with highly scalable services and energized by learning current cloud technologies. In this role, you will be focused on making better software and continuously improving the development, integration, and deployment processes across our Enterprise MarTech platforms.

In this high visibility role you will:
  • Identify and implement performance opportunities of all components of a modern web application stack
  • Identify and support implementation of web & network security best practices and remediation of security vulnerabilities
  • Influence Web, Digital Asset Management & Website and MarTech platform design for scalability, reliability, and performance
  • Are excited about making better software and continuously improving the development, integration, and deployment processes
  • Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale
  • Continually improving monitoring, alerting, and automation of MarTech ecosystem to increase reliability, availability, performance, and overall system health
  • Champion the system design with performance in mind
  • Modernizing the environments tools and technologies to support the IT strategic goals of continuous delivery and cloud migration.
  • Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels
  • Works with DevSecOps to understand and comply with Information Security policies and procedures, and verifies deliverables meet Information Security requirements.


What it takes:
  • Extensive experience with Content Delivery Networks (CDN) such as Akamai or CloudFront.
  • Experience with multi-layer caching strategy to optimize site performance and origin offloads
  • Experience with web performance testing tools, including synthetic user monitoring and real user monitoring
  • Experience with web networking design and implementation, including ingress/egress flow, cloud and on prem network and security practices including (WAF, API Gateway, VPC, Security Zones, etc.)
  • AWS cloud experience including (VPC, Multi-Region, Multi-AZ, CloudFront, API & Application Gateway, etc.)
  • Knowledge of web and application servers (Nginx, Apache, JBoss, NodeJS, etc.)
  • Understanding of site reliability engineering (SRE) concepts and monitoring tools (Nagios, Zabbix, Splunk, AppDynamics, Dynatrace)
  • Experience with Agile (Scrum, Kanban, SAFe) development methodologies, Lean, Extreme Programming (XP)
  • Web Development technologies including: Angular JS, REST, Linux, AWS
  • Familiarity with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript, PowerShell
  • Experience with Atlassian suite (Jira, Bitbucket, Bamboo, Confluence), Git, Maven, Jenkins, Selenium, Nexus, Artifactory
  • Experience leveraging cloud architecture, monitoring concepts, applying site reliability principles, and/or demonstrating sensitivity to operational concerns
  • Bachelor's degree in Computer Science, Engineering or equivalent combination of training and experience

Additional qualifications:
  • Experience in the financial services industry
  • Java Development experience preferred
  • Demonstrated ability to debug, fix, and optimize code
  • Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers
  • Certifications in Akamai, Web Performance Monitoring, Cloud Computing, Site Reliability Engineering

Special Factors:

Vanguard is not offering sponsorship for this role.

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process - please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.
More Information on Vanguard
Vanguard operates in the Fintech industry. The company is located in Valley Forge, PA, Charlotte, NC and Scottsdale, AZ. Vanguard was founded in 1975. It has 20252 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 151 open jobs at Vanguard, click here.
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