Web Analyst - QA at Careerlink (Omaha, NE)

| Omaha, NE
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We are looking for an individual with a collaborative mindset, an inquiring nature, strong critical thinking skills, and the ability to act as a mentor in quality best practices. The analyst will work within a cross-functional Agile team to develop our software according to priorities and specifications with strong emphasis on creating our eCommerce and SaaS product offerings. Automated testing will be utilized and will include functional, load, performance, and scalability testing.

RESPONSIBILITIES AND DUTIES:
  • Serve as a member of an agile development team. Collaborate with product management, architecture, development, and customers to discover, design, develop, deliver, and monitor web-based solutions that enrich our customers' experience.
  • Develop risk-based testing strategies for the work of the team.
  • Design and implement clear, concise test plans to verify whether software applications and systems meet functional requirements, design specifications, acceptance criteria and performance goals for users. Use contemporary frameworks to automate testing.
  • Situationally recommend manual or automated testing where the economics/risk of the situation warrant the approach.
  • Maintain a 'test to break' mindset. Proactively communicate defects/issues to team members including recommendations for correcting the issues. Work with team to resolve defects/issues.
  • Lead evolution of practices through Application Lifecycle Management to improve functional quality and reliability of our software products.
  • Focus on constant iteration of our software and be open to change and innovation.
  • Develop and execute external load, performance, and scalability tests and to ensure test coverage meets expectations.
  • Expand the use of test automation frameworks. Automate test scenarios using frameworks. Execute test plans and analyze test results.
  • Support speed of product delivery by reducing time for feedback cycles, applying quality tactics to the smallest units of delivery possible, and mentoring other team members on appropriate application of quality practices within their role.
  • Identify, evaluate, and recommend tools to advance quality capabilities.
  • Contribute to technical writing to promote ease of adoption. Write release notes, help documentation, articles, and feature documentation.
  • Team members are expected to leverage their primary skill area and be open to learning and helping with other skill domains with the focus on completing the team's work.
  • Provide oral and written status to project lead and management.

  • KNOWLEDGE, SKILLS, AND ABILITIES:

    Knowledge of Quality Assurance and testing best/emerging practices. Experience with web, mobile, and load/performance testing or automation is a plus.

    Cross Functional Skill Development - Quality Assurance will be the candidate's main expertise, but analysts must be proactive about learning the skills and methods used across the various roles of the team. Ability to contribute to the team work to advance the highest priority work items for the team when their primary skill work is not available or needed.

    Experience with REST API and/or GraphQL services is preferred.

    Familiarity with or aptitude to learn security concepts related to API services is desirable.

    Knowledge of eCommerce or SaaS concepts desirable.

    Understanding of typical native browser behavior and basic web standards.

    Clear, effective communication skills - Must be comfortable and willing to openly discuss work items within a cross-functional team and to provide constructive feedback. Ability to document and communicate technical, architectural, and API information for consumption by internal and external customers.

    Detail-oriented, organized, methodical in your approach with strong trouble-shooting skills. Able to prioritize tasks according to importance and severity.

    Ability to resolve technical and non-technical issues with minimum supervision or assistance.

    Natural curiosity to experiment and test the limits of software functionality.

    Innovation-Driven mindset with the ability to work in a rapid and iterative product development environment.

    Flexibility:You understand that priorities and requirements will evolve, and you may have to be flexible in your approach and in your expectations. You are open-minded and adapt well to changing environments as a company grows and scales. You aren't afraid to step outside your comfort zone and take initiative to help the team succeed.

    WORK ENVIRONMENT & PHYSICAL DEMANDS:
    Normal office environment with use of computers and telephone systems; no unusual physical demands.

    EDUCATION AND EXPERIENCE:
    Bachelor's degree in Computer Science, MIS, Business, Communication, English or related field or 4-7 years of QA and testing experience within an enterprise-wide environment. Proficient in SOAP and RESTful API services testing.

    Experience with the following tools is a plus: Runscope/Blazemeter, TestProject, JMeter, Gherkin, Cucumber, Sikuli, Sikuli Sharp, and Jira.

    Coding experience is a plus but not required.

    Experience collaborating with a team of engineers, architects, and technologists with varying skill sets.

    A strong understanding of software testing practices.
    More Information on Careerlink
    Careerlink operates in the HR Tech industry. The company is located in Omaha, NE. Careerlink was founded in 1992. It has 16 total employees. To see all 412 open jobs at Careerlink, click here.
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