We are looking for an individual with a collaborative mindset, an inquiring nature, strong critical thinking skills, and the ability to act as a mentor in quality best practices. The analyst will work within a cross-functional Agile team to develop our software according to priorities and specifications with strong emphasis on creating our eCommerce and SaaS product offerings. Automated testing will be utilized and will include functional, load, performance, and scalability testing.
RESPONSIBILITIES AND DUTIES:
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Quality Assurance and testing best/emerging practices. Experience with web, mobile, and load/performance testing or automation is a plus.
Cross Functional Skill Development - Quality Assurance will be the candidate's main expertise, but analysts must be proactive about learning the skills and methods used across the various roles of the team. Ability to contribute to the team work to advance the highest priority work items for the team when their primary skill work is not available or needed.
Experience with REST API and/or GraphQL services is preferred.
Familiarity with or aptitude to learn security concepts related to API services is desirable.
Knowledge of eCommerce or SaaS concepts desirable.
Understanding of typical native browser behavior and basic web standards.
Clear, effective communication skills - Must be comfortable and willing to openly discuss work items within a cross-functional team and to provide constructive feedback. Ability to document and communicate technical, architectural, and API information for consumption by internal and external customers.
Detail-oriented, organized, methodical in your approach with strong trouble-shooting skills. Able to prioritize tasks according to importance and severity.
Ability to resolve technical and non-technical issues with minimum supervision or assistance.
Natural curiosity to experiment and test the limits of software functionality.
Innovation-Driven mindset with the ability to work in a rapid and iterative product development environment.
Flexibility:You understand that priorities and requirements will evolve, and you may have to be flexible in your approach and in your expectations. You are open-minded and adapt well to changing environments as a company grows and scales. You aren't afraid to step outside your comfort zone and take initiative to help the team succeed.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
Normal office environment with use of computers and telephone systems; no unusual physical demands.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Computer Science, MIS, Business, Communication, English or related field or 4-7 years of QA and testing experience within an enterprise-wide environment. Proficient in SOAP and RESTful API services testing.
Experience with the following tools is a plus: Runscope/Blazemeter, TestProject, JMeter, Gherkin, Cucumber, Sikuli, Sikuli Sharp, and Jira.
Coding experience is a plus but not required.
Experience collaborating with a team of engineers, architects, and technologists with varying skill sets.
A strong understanding of software testing practices.