Job Description As Senior Site Reliability Engineer, you will join an elite team of SREs driving technology's transformation by launching new platforms, building tools, automating away complex issues, and integrating with the latest technology.
Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications managed by SRE are available, have full stack observability and have continuous improvement through code and automation.
Ideal Candidate: Professional software development capability that understands how to build software to safeguard customer experience through both resilient and reliable code and system architectures. This individual will have experience working in a development shop and participated in architecture/systems engineering. They will not be building features but designing/supporting the application stack
Responsibilities:

• Development tasks like creating new resiliency features, scaling the system, refactoring and design patterns, and implementing code to improve efficiency.
• Responsible for how code and applications are monitored, as well as the availability, latency, change management, emergency response, and capacity management of services already in and going to production.
• Monitoring SLOs and testing them in pre-production with intelligent quality gates to detect issues earlier in the development cycle.
• Deploying closed-loop remediation - continuous testing and remediation-to fix problems in pre-production before software is released to production.
• Build custom tooling from scratch to meet specific needs in the incident management workflow.
• Complex incident resolution across public cloud, private cloud, 3rd party, and on-premise tech.
• AIOps/Automation/Design efforts for self-service, auto-detection and auto-healing.
• Use Chaos Engineering to find and prevent future problems and to confirm fixes from past incidents function as intended.
• Focus on end-user experiences, not just service up / down.
• Partner with development teams to implement changes to increase uptime and performance based on empirical evidence.

Qualifications:

• SRE mindset (Exposure to SRE tenants that includes - Observability, Monitoring, Alerting, Logging, Toil, Automation, SLO/SLI/SLA/Error Budgets )
• AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)
• Experience deploying and managing services on modern platforms (AWS, GCP, Azure)
• Background as a software developer (Experience in cloud native, distributed application design and implementation), proficiency in languages like Java, Python, C++, Go, etc.
• Automation examples and large implementation experience.
• Observability implementations across large systems. Using systems like Prometheus, Elasticsearch, Splunk, Dynatrace and Grafana to solution.
• Architecture and large application implementation experience.
• Solid approach to design resilient and reliable application architectures.
• Experience with databases (MariaDB, Oracle, MSSQL), microservices
• Nice to have: Cloud certifications and experience.

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.