Job Summary

Amentum is currently seeking a VoIP System Architect to support an IT Managed Services program for Sandia National Laboratories, Department of Energy. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems for National Technology and Engineering Solutions of Sandia (NTESS).

In this role, you will be a part of a team that provides a VoIP telecommunications system, the Sandia Voice Networking (SVN) with emphasis on securing and protecting Sandia's information. The organization is striving to meet new standards and protocols (IPv6) throughout our infrastructure and continuing to modernize and streamline our services for on-site and remote workers. The selected candidate will be an integral part of designing, developing, and integrating new solutions and improving existing solutions.

As a member of the team, you will:

• Apply mathematics, computer science, and engineering practices and skills to information system problems.
• Research, assemble, and evaluate information or data regarding industry practices or regulatory changes affecting policies or programs of various information system domains.
• Interface with the customer - internal or external to Sandia - to elicit and define information system requirements.
• Research, protype, architect, and design solutions for effective operation of mission enabling or direct mission information systems.
• Answer the internal or external customer for overall technical performance of information systems.
• Resolve issues that require architectural changes.
• Develop strategies solutions that reduce future life-cycle costs and position Sandia synergistically for future mission work.
• Identify risks and risk-reduction strategies as part of balancing performance, cost, and schedule for various technical options.
• Report on progress and advances to peers, management, and stakeholders.
• Participate in cross-system collaboration to define interfaces between systems.
• Evaluate, test, and analyzes implementation, functionality, performance, and tools of information system solutions, ensuring that requirements and acceptance criteria are met.

Minimum Requirements

• Must be a U.S. Citizen.
• Must have a Bachelor's Degree and 7 years of experience OR an Associates Degree and 11 years of experience OR High School Diploma / GED and 15 years of experience.
• Must be able to obtain a TOP SECRET (TS) or DOE Q clearance and maintain it for the life of the contract.
• Experience with Avaya installation, operations, and maintenance.
• Experience with private cloud infrastructure, preferably Nutanix and VMware.
• Session Border Controller (SBCE) technology, preferably AVAYA.
• Session initiation protocol (SIP) trunking session protocol.
• Leadership skills.
• Interpersonal skills.
• Problem-solving skills.

Preferred Qualifications

• ITIL Certification.
• Linux System Administration.
• Programming experience.
• System architecture documentation creation.
• Managing multiple production services.
• Strong analytical and organizational skills.
• Excellent verbal and written communication and presentation skills.
• Demonstrated experience in effectively prioritizing and executing tasks in a constantly changing environment.
• Ability to develop and maintain effective relationships both internal and external to the department.