Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Reporting to the SVP of Platform Engineering responsible for ServiceNow’s Creator Workflow business unit, this executive will lead a dynamic development team of 200+ engineers spanning San Diego, Santa Clara, Chicago, and Hyderabad.

This engineering leader owns the entire product portfolio for the Creator Workflow business unit which includes App Engine and Automation Engine. Creator Workflows is responsible for enabling citizen developers to build custom apps within IT and LOB (lines of business) to help regular people build and deploy meaningful applications that route work on the ServiceNow Platform. Within App and Automation Engine lies a new app creation and administration user experience, the core metadata and workflow runtime, integration engine and spokes, as well as builders for the app, workflow, and integration engines that enable citizen developers. This leader owns the core technology and user experience we use to help our customers build, deploy, and run custom SaaS-based business and automation applications in the cloud.

Qualifications

This individual will be a high potential technology leader who understands technical and business realities and can articulate both a near-term action plan and a long-term vision and exert positive influence on the rapid achievement of milestones. The VP Engineering will have a track record in the delivery of software products with proven experience in building, managing and motivating a strong distributed team of web developers and software engineers responsible for developing and deploying web-scale, SaaS-based solutions according to customer and business requirements.

This role will have visibility at the senior executive levels of ServiceNow and manage key mission critical programs that impact the division and other teams across the company. This leader must be a true cultural evangelist who will advocate for both the division and company’s forward-looking transformation. Success is helping to grow this business by building awesome low code consumer grade user experiences that enable regular people to build meaningful apps that route work across the enterprise on the ServiceNow platform.

• Central to this role will be helping to support ServiceNow’s charter to transform the business applications and enterprise platform industry by focusing on:
• Developing the App Engine and Automation Engine product portfolios for building and deploying custom SaaS Applications.
• Coaching and mentoring a first class development team to maintain current product velocity as the company scales.
• Asses the engineering team and make any necessary adjustments to fully align organizational goals with core competencies.
• Key requirements and accountabilities for this role include:
• A thorough understanding of Software-as-a-Service (SaaS) stemming from both application and web scale company experience.
• Experience with building either no-code or low-code consumer grade tools that employees have used within IT and LOB
• Values and has experience with implementing lightweight engineering process
• Experience building a SaaS application product utilizing a combination of modern DevOps tools (Jenkins, Chef, Puppet, JIRA, Bamboo, etc.)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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