UX QA Analyst, ITSecOps (Remote)

| Remote | Hybrid
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About the Role

In this role, you’ll be joining the ITSecOps product group, which includes Falcon Spotlight, Falcon Discover and File Integrity Management (FIM): products that identify, analyze and prioritize vulnerabilities and misconfigurations in customer environments.

We are looking for an experienced QA Analyst to join our team and help ensure our product UIs work well and address users’ needs.

You’ll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers.

What you’ll do:

  • Write and execute test plans for new UI features

  • Help develop and document requirements

  • Help educate and advocate for testing best practices and overall product quality

  • Participate in design and documentation reviews

  • Coordinate with multiple teams to understand requirements and get issues addressed

  • Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically.

  • Identify and/or create environments/conditions needed for testing

What you’ll need:

  • Experience testing web UI

  • Experience writing and executing test plans

  • Experience documenting technical requirements

  • Knowledge of classes and testing methodologies

  • Attention to detail and organization

  • Comfort working on multiple projects simultaneously

  • Comfort working with diverse stakeholders

  • Courage to champion the user perspective and the quality of the project

  • Pragmatism to prioritize issues and prevent perfect being the enemy of great

Bonus points:

  • Experience automating test execution

  • Experience editing/proof-reading

  • Knowledge of and experience in cybersecurity or productivity apps

#LI-AP1

#LI-Remote

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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