Introduction
Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities
You will assist the team in guiding customers through user-centered design/Design Thinking activities, and create experience design artifacts: models, storyboards, journey maps, wireframes, and other design artifacts and prototypes.
- Work with the extended team throughout the UX design process
- Create specific UX deliverables, such as wireframes and prototypes to inform the design and development process
- Conduct and analyze user and design research to identify UX issues and refine processes
- Co-facilitate user experience design workshop sessions and illustrate design ideas using storyboards, process flows, and sitemaps
- Remain current on emerging design trends
Required Technical and Professional Expertise
- Knowledge of end-to-end UX design process
- Knowledge of how to review existing digital products and processes to identify UX issues and develop UX recommendations
- Strong written and verbal communication and presentation skills
- Ability to work independently as well in a highly collaborative, team-based environment
- Ability to think innovatively and develop new design solutions
- Ability to effectively prioritize and plan individual workload to meet deadlines
- Ability to demonstrate understanding of UX artifacts (e.g., personas, wireframes, journeys, prototypes)
Preferred Technical and Professional Expertise
- Knowledge of user and stakeholder research and methods
- Experience in UX design and prototyping tools (i.e., Sketch, Adobe XD)
- Knowledge of accessibility standards and practices
- Interest in wider UX industry communities and events
- Ability to create graphics with industry-standard graphics tools such as Photoshop, Fireworks and Illustrator
- Knowledge of HTML5 and CSS technologies, including knowledge of and experience with responsive web design