Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

UC Engineer (Developer)

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Our Opportunity:

Chewy is seeking UC Engineer (Developer) located in either Dania Beach, FL or Dallas, TX.. This role is to design, install, support, and maintain telecom technologies and unified communications systems including CUCM, Unity, UCCE, CVP, Zoom and Slack. This includes configuring, diagnosing, repairing, upgrading, and optimizing all VoIP, voicemail, PBX communication systems, Collaborations tools, 24/7/365 multisite Call Center and video conferencing environments.

In this role you will be responsible for the call routing, ,programing, scripting and configuration of voice applications while working with and interacting with our design and architecture leads, project management team, developers and system engineers. If you have experience with multi-site and call center environments , we want to talk to you!

What You’ll Do:

  • Design and build contact center technology and integrations
  • Building automated test solutions
  • Learn by doing with Contact Center Technology focusing on Cisco Contact Center Enterprise solution.
  • Bring modern development methodologies mindset to a traditional engineering-oriented team.
  • Develop tools for automated changes
  • Develop Automated IVR solutions.

What You’ll Need:

  • 2+ years of full software development lifecycle experience including the ability to perform independent analysis
  • Willingness to learn skillsets in Cisco Contact Center, Cisco Unified Communications, Slack, Zoom and other contact center peripheral systems
  • Willingness to develop skillsets with Google Dialog Flow, Twilio, Amazon Lambda type integrations
  • 2+ years of development experience utilizing Java, JavaScript, node.js
  • 2+ years developing solutions that work with multiple APIs
  • 2+ Full stack development
  • Demonstrated comfort with Git Repositories and Java IDEs
  • Knowledge of Cisco Unified Communications Platforms preferred.
  • SQL Knowledge and understanding of U/PCCE databases preferred
  • Experience in Building and Deploying Solutions utilizing multiple AWS offerings such as Lambda, LEX, IAM, CloudWatch, etc, strongly preferred
  • Proficiency in server virtualization and cloud solutions.
  • Proficiency in Windows Server operating systems
  • Strong experience with SQL, Databases and/or Data Mining
  • Strong written and verbal communication, listening, and strong presentation skills

Bonus:

  • Knowledge of Atlassian suite of tools (Jira, Bamboo, Confluence)
  • Experience working in Agile teams (Scrum, Kanban)
  • Familiarity with performance, scalability or security/pentest
  • Knowledge of Contact Center Technology platforms (examples Cisco UCCE, PCCE, UCCX, Call Manager, VXML, NICE, Bucher Suter, Genesys, Avaya, Verint, etc)


If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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