Position Description

We are looking for a highly qualified IBM TRIRIGA expert to join our Workplace and Facilities Management (WFM) Solutions Practice. Our WFM Team is a global leader providing FM application selection, implementation, and training to support a host of global clients. We are growing and need bright, energetic, and engaged members for this exciting Team.

The successful applicant must be flexible, self-motivated, well-organized, detail oriented, and have experience in a fast-paced environment. You must have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are required. You must possess a strong desire to learn and grow.

The successful applicant will be an IBM TRIRIGA Application Developer that has the ability to:

• Provide customer support and assist with troubleshooting of deployed functionality
• Assist with project related documentation including, design documents and training guides
• Assist in identifying integration approaches and methodologies to keep data sources and deployed application current
• Test and maintain migration and integration scripts between legacy system(s) and deployed functionality.
• Assist with the configuration and customization of TRIRIGA
• Understand and perform system migration and data movement using data extraction, transformation and loading (ETL) concepts
• Problem solver - be skilled in analysis and issue resolution

Qualifications

To be successful in this roll, you will have:

• Bachelor's degree or equivalent with at least 4 years of experience in the technology services field.
• US Citizen - ability to apply for and receive a clearance
• Deep familiarity with a variety of the field's concepts, practices, and procedures.
• Ability to communicate effectively with clients, management and Team members.
• A wide degree of creativity
• Extensive experience and judgment to plan and accomplish goal.
• Good communications skills - Must communicate effectively in writing and orally with all levels of technical, operational and management personnel.
• Strong customer skills - Must be able to work with all skill and interest levels in resolving user concerns.
• Strong interpersonal skills - Specifically with respect to team communication.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.

If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).