Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
We currently have an exciting career opportunity for a Technology Lead in our Optum Care Services team within our Enterprise Clinical Technology division. You will work with the best and the brightest partnering with technology and business leaders who are working to meet the dynamic needs of the national and local health care markets. In this role, you will be responsible for leading the agile transformation and for the successful execution of strategic technology products / investments/ value stream. This is a hybrid role that properly balances program management, agile coaching, and transformational leadership to help software development teams build and deliver solutions more efficiently. This role will heavily leverage the Scaled Agile Framework (SAFe) to drive agile delivery within the value stream and release trains.
This position requires individuals who have successfully delivered software development initiatives leveraging at scale agile practices, demonstrated strong performance as a Release Train Engineer, Agile Coach and/or program management on distributed teams, and can drive and influence change and effectively communicate with all levels of the organization. You will have a strong Program and Project Management background, a core technology foundation and understanding in the application development and architecture arena, and experience in traditional waterfall methods. Applicants should have experience leading teams and people from a human resources and career development perspective as this position will likely have direct reports.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Assertive: Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
Attitude of empowerment: Must be able to lead a value stream made up of multiple agile release trains and/or multiple teams to self-organization
Attitude of transparency: Must desire to bring disclosure and transparency to both business and IT and build trust amongst partners
Coaching: Coaches leaders in business, technology and execution roles with an executive presence
Collaborative: Ability to partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
Communicative and social: Must be able to communicate well with all levels of the organization from Scrum team members to senior executives
Conflict resolution: Seeks to resolves all problems on their own by leveraging their network, building relationships, and pulling SME's to solution options and recommendations
Continual improvement: Instills and executes a continuous improvement mindset by understanding the strengths and weaknesses of the Value Stream and champions an inspect & adapt mindset. Brings improvement ideas for all of Optum Care Services not just the Value Stream.
Cultural change agent: Influences change inside and outside the Value Stream by building credibility, garnering respect, maintaining a positive attitude, challenging the status quo and modeling a 'learn by doing' environment
Enthusiastic: Must be impassioned and high-energy
Facilitative: Must be able to lead by example, demonstrate value-add principles to Value Stream, and artfully tailors the agile framework based on characteristics and maturity of the teams
Flexible: Ability to shift to the role or tasks needed for each situational transformation. Ability to "get the job done" regardless of role definition
Quick learner: Must be able to quickly gain a high level understanding of the technical and business domains of the scrum teams
Servant Leader: Must be able to garner respect from team and stakeholders and be willing to get their hands dirty to get the job done
Situational Awareness: Must be the first to notice differences and issues as they arise, put corrective actions in place and/or elevate them to management
System Thinker: Must be able to analyze the entire software development environment and operating culture and bring practical solutions to improve and navigate both
Foster Teamwork and Collaboration: Promotes teamwork within and across groups. Works collaboratively with others to maintain productive working relationships within and across boundaries.
Primary Responsibilities:

• Act as an Execution lead closely partnering with the Capability Lead, Architect & Business Owner to guide investment
• Act as an adoption/transformation lead for agile implementation at enterprise level and/or across multiple streams of work
• Define, plan and execute value stream level activities (e.g. Value Stream Sync, Value Stream Management Council, Integrated Release Meetings, Integrated Plan)
• Facilitate coordination and dependency alignment between the value stream, release trains, third parties, release managers, or between the team and other Scrum Teams
• Provide leadership and direction to the program teams on agile practices - optimize the overall software development lifecycle
• Value Stream impediment removal
• Maintain relevant value stream metrics that increases transparency and informs adaptive decision making
• Lead overall technology delivery to successful completion, operating within scope, budget, and schedule commitments
• Partner with Capability Management to drive the definition and refinement of the value stream backlog
• Establish and continuously improve an efficient delivery ecosystem while maintaining required governance processes
• Facilitate consensus and decision-making with business, IT and executive management
• Manage value stream financials
• Establish and manage Risk and Quality for at scale agile programs
• Foster a team collaborative environment that tears down silos between groups - act in a single voice
• Develop, coach, and mentor team members to advance their skills and career
• Work cross functionally to align strategy, methodology and execution
• Be a change agent and foster a "learn by doing" environment
• Serve as an escalation for impediment removal for Release Train Engineers, Scrum Masters and scrum teams
• Communication and engagement at multiple levels with both internal and external stakeholders
• Management of matrix resources who may or may not be within a direct reporting structure
• Actively contribute to the company's Agile and Lean Community through participation in the internal Agile Community of Practice

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 10+ years of IT experience
• 7+ years Project Management experience in a large enterprise environment (Fortune 500)
• 3+ years of Program Management experience
• 5+ years of experience as a Release Train Engineer, Scrum Master, Product Owner or Agile Coach
• 3+ years of leading/managing people
• 3+ years of experience working on large scale, multiple Scrum team projects
• 3+ years of experience working on mixed methodology program (Scrum interfacing with Waterfall from a dependency perspective)
• 3+ years proven financial acumen with experience managing budgets exceeding $5M or more
• Experience with both traditional and agile management tools (e.g. MS Project, Rally)
• Experience practically implementing or executing within the Scaled Agile Framework (SAFe)
• Solid understanding of scaling Lean and Agile, and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program
• Experience artfully applying multiple software development frameworks (e.g. waterfall, iterative, agile) to enable more efficiently delivering software
• In depth understanding of technology and multi-practice disciplines associated with program life cycle methodology, large scale project implementation techniques and knowledge of tools and vendors in the marketplace
• Program Management skills and experience including the ability to effectively interact with all levels of internal and external organizations to ensure client satisfaction and drive client and IT accountability
• Proven track record leading matrix IT teams with 50+ team members in geographically diverse environments
• Demonstrated ability to weigh alternatives and determine program strategy and experienced in leading large scale programs, consisting of diverse business and IT teams
• Understanding of fundamentals of DevOps, Continuous Delivery & Accept Test Drive Development (ATDD)
• Understanding of backlog tracking, burndown metrics, velocity, and task definition
• Understanding of incremental delivery and the value of metrics
• Excellent communication skills in written and spoken form
• Relevant Bachelor's Degree

Preferred Qualifications:

• Graduate degree; MBA
• Industry Certification(s): Agile / Scrum, SAFe, Lean Methodology, and/or Project Management
• Healthcare experience
• Experience with CA Agile Central (Rally)
• Experience in successfully managing multiple programs/projects simultaneously
• Experience with DevOps (Acceptance Test Driven Development , Continuous Integration, Continuous Delivery, Service Oriented Architecture)
• Experience working for a professional services or Big 4 management consulting
• Participation in industry Agile communities of practice

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidat es prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Technology Lead, Tech Lead, Work From Home, WFH, Work At Home, WAH, Remote, Telecommute