Technical Solutions Architect, Service Provider at Cisco Meraki

| San Francisco, CA
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At Cisco Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses.

Do you want to work for an inspiring, positive company, with creative and collaborative colleagues? At Cisco Meraki, we're on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! We provide unparalleled company culture; career development; stimulating work, and benefits! But what truly makes Meraki special are the people – we are people who keep the culture strong and make working here exciting, meaningful, and rewarding.

As a Consulting Systems Engineer, you will be revolutionizing the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted and sold by some of the world’s largest service providers.

We are looking for a highly motivated, technically savvy and passionate individual to become the next rising star on our Service Provider (SP) team. In this role, your primary responsibility will be to team up with a hard-performing Strategic Sales Manager to carry out technical pre-sales activities for sell-to and sell-through SP opportunities.

You will be the Meraki technology specialist on these deals; architecting managed WiFi, switching and security offerings for Service Providers to sell to their customers. This role is unique in that you will be hands on throughout the process as you put your designs and our products to the test. Part of your role will also include technical enablement of your customer’s sales, operations, and marketing teams as well as support to automate provisioning tasks.

We require that you have direct customer-facing experience preferably in the service provider industry. This role generally works remotely and travels up to 50% to customer sites and regional corporate offices. Sound exciting? Read on for technical requirements.

Proven understanding and experience in the following areas:
  • Routing and switching; experienced level knowledge of L2 and L3 protocols
  • Security architecture; VPN and next-generation firewalls
  • WLAN technologies including Wifi6, Wave 2, and Hotspot 2.0
  • RF engineering
  • SD-WAN (commercial and enterprise customers)
  • Multi-site campus LAN and network design
  • RADIUS and 802.1X
  • Quality of Service design
  • OSS & BSS integration
  • BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks
  • Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP
  • Managed Service creation

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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