Technical Product Owner - Telecommute

| Indianapolis, IN +46 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
To know more about Optum Technology, select this video .
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

  • Plan and prioritize product feature backlog and development for the product
  • Define product vision, roadmap and growth opportunities
  • Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Work closely with Product Management to create and maintain a product backlog according to business value or ROI
  • Lead the planning product release plans and set the expectation for delivery of new functionalities
  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
  • Research and analyze market, the users, and the roadmap for the product
  • Keep abreast with SAFES Agile/Scrum best practices and new trends
  • Works hand in hand with the business owner to improve delivery of new capabilities
  • Execute within a team of developers to deliver technology modernization


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

  • 4+ years of demonstrated experience working Five9, Genesys or other enterprise telephony technologies
  • 4+ years of experience working with MS Dynamics, Salesforce, or equivalent CRM technologies
  • 4+ years of experience working with contact center technology teams
  • 3+ years of experience working with enterprise IVR/Telephony products
  • 3+ years of demonstrated experience working as technical SME translating technical requirements and communicating with stakeholders
  • 3+ years of working knowledge of Agile process and principles
  • 1+ years of history executing contact center modernization
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance


Preferred Qualifications:

  • Undergraduate degree or equivalent experience
  • Experience administering contact/call center environments
  • Experience working as Product Owner
  • Outstanding communication, presentation, and leadership skills
  • Excellent organizational and time management skills
  • Excellent analytical and problem-solving skills


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only : The salary/hourly range for Colorado residents is $82,100 to $146,900. The salary/hourly range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Technical Product Engineer, Product Engineering, Indianapolis, IN, Indiana, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, Hybrid

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