Technical Lead - Distributed Systems for Authentication & Policy Delivery

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About Cisco Meraki

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking technology that simply works for customers across the globe, managed and monitored through our cloud. 

Our networking hardware is extremely popular, with nearly 10 million devices deployed globally. With this popularity comes interesting engineering challenges. Our globally-distributed backend systems handle tens of billions of requests every day. We're looking for engineers to join us in growing and evolving our existing services and our organization for the next level of scale and reliability.                  

At Meraki, we focus on building real products that delight our customers. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller one.

About the role

We are looking for a Technical Lead (typically, 8 or more years of experience) to join the Network Access team,  which is responsible for distributed systems that support advanced authentication and network policy enforcement. You’ll help build features and solve scalability and reliability challenges in these core parts of Meraki’s cloud offerings.  Our main focus is scaling backend services that enable advanced network authentication and access policy enforcement on all Meraki devices. You’ll be joining a team of 5 experienced engineers with a diverse set of backgrounds spread across Berkeley, Boston and London.

What you will do:
  • Design, develop, scale, and maintain the backend services and infrastructure that form gateways to internet access for millions of devices around the globe.
  • Design systems and services that enforce access policies for users and devices on distributed networks.
  • Evangelize best practices to re-envision our services and refactor our monolith as we move towards independent, containerized services.
  • Collaborate with other globally-distributed teams of UX specialists, firmware engineers, SREs, and product managers.
  • Help unite and motivate our kind, inclusive team that’s enthusiastic about scaling distributed systems to simplify networking for our customers.
  • Work on projects that span numerous domains — networking, databases, web app development, systems — to help our platform scale to handle enormous amounts of data.
  • Make an immediate and significant difference to the hundreds of millions of users who rely on our access points, switches, security appliances, cameras and sensors every single day.
About you:
  • You like thinking about whole systems — from trade-offs in design to edge cases and failure scenarios.
  • Extensive experience in analyzing, monitoring, and troubleshooting distributed systems.
  • You thrive when you’re given freedom and autonomy.
  • Deep experience in some form of backend software development at scale: distributed systems, databases, platform engineering, data processing or similar.
  • Have a focused, organized approach to design, implementation, testing, and quality.
  • You leverage your ability to influence, facilitate, and work collaboratively across teams to drive ideas from conception to production release.
  • Know your way around at least one of the languages we use: Scala, Ruby, Java, C/C++, Go. You embrace the idea of being language-agnostic.
  • Experience with SQL and any RDBMS.
  • Excellent communication skills (our team is distributed across several time zones).
  • You’d like to take on open-ended problems across our true full stack products (from hardware to firmware to UI).
  • Ability to attend meetings in the evening to facilitate communication with teams in California (not often).
Bonus points for:
  • Interest in general security and/or data privacy and/or zero-trust networks is a plus.
  • You’re excited about solving scalability challenges both on the organisational and technology levels.
  • Personal projects or contributions to open-source.
  • Mentorship or leadership experience.

We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking or security either. We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds.

To give you a taste of what you could be learning in your time at Meraki, our tech stack:

  • Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go
  • Git, SVN, Gerrit, Gitlab, Jenkins, TeamCity
  • Postgres, LittleTable (our own time-series DB), ElasticSearch, Redis, RabbitMQ
  • Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes, Ansible, Terraform and Vault by HashiCorp
  • gRPC, Protocol Buffers
  • ELK, Graphite, Grafana, Prometheus
  • Maven, sbt, CMake, Artifactory, NGINX, FreeRADIUS

You will be working in a complimentary team where every team member is focused on doing what they love. For example, some team members are amazing at building web-services in Ruby but didn’t come in with as much C++/JVM knowledge.

Life at Cisco Meraki

We are passionate about building real products that our customers love. We are confident you will love it here.

As a Cisco Meraki employee you can expect:
  • A supportive and fun environment and a team that values your contributions and helps you grow; regular career conversations.
  • A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on Twitter and Instagram.
  • Meaningful and candid feedback on a regular basis following Radical Candor.
  • Paid time off to volunteer (5 days a year), and much more.
  • When the pandemic is over: trips to the HQ in San Francisco with stunning views of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

 

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Technology we use

  • Engineering
    • C++Languages
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    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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