Job summary
The Red Hat IT team is looking for an enterprise applications focused Technical DevOps Manager to join us in support of our internal Enterprise Business Application in Raleigh, NC. In this role, you will be responsible for the management of database administrators along with DevOps associates in support of applications like Oracle E-Business Suite. You will analyze current business practices, processes, and procedures as well as identify future business opportunities for using database administration and technical activities in cloud applications like AWS. You'll be responsible for the security, maintenance, and monitoring of enterprise database environments and supporting DevOps activities in the maintenance of cloud infrastructure, including products like Red Hat Ansible Automation Platform. As a Technical DevOps Manager, you'll support a global team and provide regular updates to the management team. You'll manage relationships with software and hardware vendors to understand the potential architectural impact of different vendor strategies, ensure the development of proper training and documentation for enterprise-wide technical architecture, systems use, and maintenance, and plan and integrate for next-generation technologies. In addition, you will select, develop and evaluate associates to ensure team effectiveness and manage the team in the day-to-day performance of their jobs. You'll also be responsible for the project, platform, and organizational goals.
Primary job responsibilities

• Support the technical maintenance of the Database Administration (DBA) team vision, strategy, and agenda through the use of Oracle EBS technologies
• Develop and deliver DevOps-related tactical and strategic plans that enable successful DBA activities
• Identify the right tools and define continuous integration (CI) applications
• Manage a team that may develop and maintain Ansible playbooks for cloud migrations
• Manage the team's effort to support platform upgrades and implementations of technical issues
• Have oversight of the team that performs patches, change requests, and incidents
• Support team's efforts in response to audit requests
• Participate in platform deployment knowledge transition sessions to prepare and publish the automation strategy for the deployment
• Display technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Work within IT, cross-functionally, and with vendors, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements
• Effectively collaborate with other IT leaders, Infrastructure leaders, and business stakeholder teams to align on enterprise applications technical work efforts
• Manage and communicate status to leadership, relating to resource allocation, software defects, productivity, and efficiency
• Maintain tracking of issues and documentation systems
• Forecast and perform analysis of team capacity and demand; identify role, skill set, and capability gaps and recommend methods and options to fill the gaps
• Establish performance goals for all direct reports, provide feedback, and support individual development activities
• Act as a champion for processes and tools as enablers for effective fulfillment at scale
• Collaborate with key stakeholders to ensure regulatory and overall data compliance and adherence to business process controls
• Stay current on industry trends regarding product support processes, technologies, and innovations
• Identify and implement support program management improvement initiatives

Required skills

• 5+ years of experience with delivering on projects as part of a cross-functional, cross-departmental team
• Experience managing a technical team
• Previous experience creating business cases, requirements, and process maps
• Ability to create and maintain beneficial working relationships with multiple areas of Operations, Sales, and IT
• Experience modeling or establishing the process flow of data between systems
• Bachelor's degree
• Detailed and concise written and verbal communication and documentation skills
• Expertise in facilitating meetings, webinars, and conference calls
• Experience in the business side and IT delivery of solutions
• Effective time-management and relationship-building skills
• Proven experience managing multiple stakeholders with competing for business priorities at varying levels within the organization

The following will be considered a plus:

• Working experience with agile projects
• 5+ years of DBA experience with Oracle Database
• Experience with mid-scale (
• Experience with Oracle E-Business Suite
• Experience providing support for multiple global regions

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.