Technical Architect (St. Louis, MO)

| St. Louis, MO
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At Edward Jones, Technology Enterprise Services team is responsible for providing current, efficient and stable tools to Service and Operation associates. Our key systems include Salesforce Service Cloud (chatbot, live chat, communities), ServiceNow, Pendo, Clarabridge, multiple web-based applications and batch programs. We are responsible for supporting and enhancing existing systems and developing technology solutions that support and enhance service and operation divisions in alignment with firm's vision.
Req ID
71721BR

Position Type
Home Office

Position Schedule
Full-Time

EEO Statement
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Posting Location
Missouri, St. Louis

Company Description
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Flexible Work Option(s) (Select all that apply)
Remote

Awards and Accolades
  • 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine - Edward Jones was named No. 20 on the list.
    • From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
  • 2021 Corporate Equality Index - Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation's 19th annual scorecard on LGBTQ workplace equality.
    • From The Human Rights Campaign. All Rights Reserved
  • 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
  • J.D. Power, 2021 - Edward Jones has ranked \"highest in Employee Advisor Satisfaction among Financial Investment Firms\" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
    • Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors' satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.

Search Headquarters Positions by Area of Interest
TECHNOLOGY

Position Requirements
  • Bachelor's degree in IT, Computer Science, Information systems is preferred.
  • Experience with at Salesforce Service Cloud, Communities, Chatbot, Live Chat and Knowledge
  • Experience with AI, REST API, SOA, Content Management, Microservices - added plus
  • Experience with Security automation and provisioning tools - added plus
  • Ability to work independently and manage multiple task assignments
  • Understanding of Product Teams and Agile methodology and practices
  • Strong Analytical and technical skills are required
  • Good communication and presentation skills to be able to interact with business stakeholders.


Colorado Salary Information
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visitourcareersite to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
More Information on Edward Jones
Edward Jones operates in the Fintech industry. The company is located in St. Louis, MO and Tempe, AZ. Edward Jones was founded in 1992. It has 36340 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 167 open jobs at Edward Jones, click here.
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