Your Role and Responsibilities

In this capacity, this person is expected to provide various options to meet the clients state requirements that blends both Salesforce capabilities as well as 3rd party software recommendations and integrations. A Technical Lead is responsible for the supervision of resources in the writing/execution of the technical spec's jointly with the Functional Lead and engagement team. This resource is on point for the mapping of client's requirements to Sight Line and managing the technical team in developing the proper configuration and implementation for the client. This person is responsible for developing in D/HTML, CSS, JavaScript, DOJO, AJAX and other technologies. The Technical Lead has a strong understanding of relational databases within a developed competency around MS SQL Server, MySQL, or Oracle.

• Responsible for the overall delivery and quality of the Technical & Data Integration work stream
• Oversee and contribute to the technical &data integration solution from design to code level
• Work with Product Owner to understand requirements and prioritize development/enhancement requests
• Structure, plan and lead design sessions
• Lead the delivery team to achieve work stream tasks/milestones
• Prioritize development and enhancement requests for the salesforce work stream
• Collaborate with other work stream technical leads to develop integrated solutions and resolve dependencies
• Work closely with Product Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues
• Structure and lead prototype demos and collect feedback from Product Owner
• Support and execute release planning activities
• Manage salesforce environments and ensure code and data continuity across environments
• Identify environment strategy and conduct environment refreshes if necessary
• Monitor application upgrade activities
• Identify, resolve and/or escalate infrastructure issues
• Coordinate organization technical support resources (e.g., network infrastructure, hardware, etc.), as required
• Manage change control processes
• Provide coaching and development guidance to delivery team members

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• 3-5+ years of application development experience
• Previous professional services or consulting experience
• Experience managing a development team of 2-5+ resources
• Extensive Salesforce custom development experience working in Lightning Communities Apex code Process Builder Visualforce Workflows CSS HTML Java Templates and Web Services
• Experience with custom application development using Apex programming in Force.com utilizing Visual Force and Lightning Components/Framework
• Experience with object modeling in Salesforce and understanding of fundamental database concepts (including SQL)
• Experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs or Data Loader

Preferred Technical and Professional Experience

• Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Microsoft Dynamics)
• Salesforce Certified Application Architect
• Salesforce Certified Integration Architecture Designer
• Salesforce Certified Sharing and Visibility Designer
• Salesforce Certified System Architect
• Salesforce Certified Mobile Solutions Architecture Designer
• Salesforce Platform App Builder certification
• Salesforce Certifications Service Cloud Consultant
• Certified Scrum Master
• Experience with both agile and waterfall implementation methodologies
• Working within the Federal Government (0-3+years exp)
• Federal Clearances or ability to be cleared

Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.• Well-being programs to support mental and physical health.• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).• Select educational reimbursement opportunities.• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.• Giving and volunteer programs to benefit charitable organizations and local communities.• Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

US Citizenship Required.

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM Vaccination Policy

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.