Technical Architect, Salesforce

Location: Remote, US

Technology: Salesforce

Responsibilities:

• Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
• Design flexible, scalable, and robust architecture for Customer Relationship Management to meet the dynamic needs using Salesforce (Sales/Service Cloud)
• Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Provide input into final decisions regarding hardware, network products, system software, and security developing a data strategy and a conceptual data model for an omnichannel experience
• Must have Critical thinking and problem-solving Risk assessment and issue analysis skills
• Understand the requirements and provide one or more options for the solution, utilizing Salesforce best practices.
• Guide technical team to deliver a flexible and scalable solution that meets overall customer business requirements
• Work with cross functional team actively in solution design and implementation
• Manage critical customer cases and maintain clear and concise case documentation
• Perform technical solution reviews and provide recommendations to improve adoption and usage
• Must-Have Interpersonal Skills, ability to work with multiple stakeholders' partners of different backgrounds and in a multicultural environment
• Ability to articulate and present different points-of-views on various technologies
• Excellent verbal and written communication skills - Mentors team members in technology, architecture, and delivery of applications
• Experience with Salesforce.com integration solutions, including SOAP API, REST API, services, and Bulk API

Qualifications Required :

• Bachelor's or master's degree in Computer Science, Information Technology or related field
• 8 to 10 years of experience as a team member of successful software project implementations related to Salesforce.
• At least 6+ Years of Salesforce Configuration and Development experience.
• At least 3+ years of experience on Salesforce & Force platform as an architect
• Experience integrating Salesforce with different system using Webservices (REST or SOAP) or middleware.
• Experience in Lighting web components and strong hands-on experience in developer practices. Ability to work independently and guide junior team members.
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies, systems architecture, and ability to design scalable performance-driven solutions preferred.
• Strong in Salesforce out of the box configuration this includes Data Model Security and Process Automations.
• Advanced knowledge of Salesforce data model, custom objects, workflows, and configuration.
• Should have worked in the Agile Project execution environment.
• Salesforce Administrator, Developer Certifications nice to have
• Salesforce/Apttus CPQ is a plus
• Prior experience with Java or .NET technologies is a plus.
• Prior experience with a CRM migration project is a plus.
• Good understanding about the deployment techniques and change management.
• Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills are required
• Must possess strong communication and interpersonal skills.
• Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities
• Manage critical customer cases and maintain clear and concise case documentation
• Perform technical solution reviews and provide recommendations to improve adoption and usage

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Job Requisition ID:40127
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