Team Coordinator - Cloud Engineering at Couchbase (Remote)

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At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm of our employees and leadership team is infectious and growing. You’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry.

We are looking for an experienced, skilled and disciplined Team Coordinator to facilitate all aspects of the software development lifecycle. In this role, you will lead, coach, and manage team deliverables. You will continuously partner with stakeholders and contributors to meet or exceed expectations and ensure successful team deliverables. Couchbase is growing rapidly, and the Cloud teams are at the forefront of our growth. You’ll join at an ideal time to make a big impact. Our systems have scaled well to date but we need to expand our capabilities an order of magnitude.

Here's a brief look at what success looks like in this role:
*In 3 months time- you'll have earned the trust of the team and channeled their talents to establish a cadence of predictable, on-time delivery with high-quality work.
*In 6 months time- you and your team will have established a reputation for being predictable, by delivering high-quality software that is reliable, stable, and secure.
*In 12 months time- you will have made a material impact on the organization by implementing the processes and automations to ensure Couchbase Cloud has a world-class offering and that the internal processes and approach are well managed and predictable, and teams, stakeholders and customers are delighted.

This role is also open to remote work within (USA, UK) as our teams are distributed all over the world! We are a remote-first team. Prior experience working remotely is not required; however, we are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work. #LI-RemoteUS #LI-RemoteCA #LI-RemoteUK

Responsibilities:

  • Support teams using servant leadership whenever possible; lead by example
  • Empower teams to come up with solutions and plans to do our best work, and provide coaching as necessary along the way to ensure they are addressing their risks, impediments, and dependencies that may hinder project success
  • Remove all impediments from the team
  • Ensure we deliver on our promises
  • Ensure stakeholders and teams love working together
  • Ensure work tracked in Jira is accurate and well articulated
  • Ensure clear phase-gate criteria for projects within our SDLC and enforce those gates
  • Ensure predictable process and results so our timelines are met without compromising quality
  • Ensure teams are planning and delivering work that meets internal standards and your personal standards to assure customer satisfaction
  • Facilitate backlog maintenance, issue triage, and issue prioritization within defined internal SLAs
  • Facilitate discussion, demonstrations, decision making, and conflict resolution
  • Organize, facilitate, and drive meetings necessary for our software development lifecycle
  • Record decisions, track action-items, and follow-up on action-items to ensure they are delivered
  • Measure and report team performance and project progress
  • Formulate, organize, coordinate, and monitor inter-connected projects and programs that set up distributed teams for success
  • Manage and adapt team processes
  • Resolve issues affecting scope, quality, and schedules
  • Facilitate process to ensure work gets done to expectations without dictating or individually assigning work
  • Assist with internal and external communications and change management efforts, improve transparency, and drive adoption
  • Grow teams of talented people, ensuring they deliver high quality, timely output and that they are happy, motivated, and growing
  • Scale human and computer systems to accommodate hyper growth
  • Work with the product team to clarify and specify the future of the product
  • Contribute to shaping the future of the organization
  • Ensure issues and backlog is managed effectively and timely

Minimum Qualifications:

  • You thrive in an environment with challenging problems to solve
  • You have been a Software Engineer, Quality Analyst, or Business Analyst
  • You have knowledge of public cloud infrastructure such as AWS, Azure, and GCP
  • You have managed a high-velocity team that delivers software as often as they want toYou have Couchbase Server experience
  • You are kind and collaborative
  • You communicate clearly, precisely, and effectively
  • You have proven experience managing highly technical programs and projects
  • You excel at ensuring stakeholders and teams love working together
  • You enjoy working remote with people from all over the world
  • You enjoy working with ambiguity and in a rapidly growing and changing environment
  • You thrive at identifying areas for improvement and developing and implementing approaches to improve
  • You are confident you will thrive at successfully formulating, organizing, and monitoring interconnected projects and programs of large scope, impact, and complexity through all phases of the life cycle 
  • You have a deep understanding of software requirements, development, testing, testability, reliability, and supportability
  • You value clear, open communication. We value thoughtful feedback and regular dialogue and collaboration as a fundamental skill for our team members.
  • 5+ years of relevant experience
  • You demonstrate excellent time management skills and the ability to make realistic assessments of product complexity and risk and mitigate

Preferred Qualifications:

  • You thrive in an environment with challenging problems to solve
  • You have been a Software Engineer
  • You have knowledge of public cloud infrastructure such as AWS, Azure, and GCP
  • You have managed a high-velocity team that delivers software as often as they want to
  • You have Couchbase Server experience

#LI-RemoteCA
#LI-RemoteUK
#LI-RemoteUS
#LI-RemoteEUS
#LI- AS2

About Couchbase
At Couchbase, we believe data is at the heart of the enterprise. We empower developers and architects to build, deploy, and run their most mission-critical applications. Couchbase delivers a high-performance, flexible and scalable modern database that runs across the data center and any cloud. Many of the world’s largest enterprises rely on Couchbase to power the core applications their businesses depend on. 

As a 2021 Bay Area Best Places to Work winner, Couchbase recognizes the need for time off when you need it. Enjoy unlimited time off (DTO), matching 401K contributions, ESPP and many other amazing benefits. See more of our recent awards to learn what makes Couchbase such a great company to work at. 

Learn more about Couchbase and our technical capabilities:

* Compare Couchbase vs. MongoDB
* Compare Couchbase vs. Oracle
* Browse the Developer Portal




Couchbase is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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More Information on Couchbase
Couchbase operates in the Database industry. The company is located in Santa Clara, CA and San Francisco, CA. Couchbase was founded in 2009. It has 700 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 27 open jobs at Couchbase, click here.
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