Responsibilities
Overview:
The Philadelphia Technology & Operations department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Owned Television Station businesses including a triopoly consisting of the NBC and Telemundo News organizations and the local RSN. The Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems used at NBCU Owned Television Stations NBC 10 & Telemundo 62.
Reporting to the Manager of Information Technology and Digital Media, the Systems Engineer is a full-time position within the Technology & Operations Department that will be primarily responsible for helping gather requirements, planning, designing, and implementing systems within our mission critical, broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a talented IT team that demonstrate superb technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation and transition to IP based and highly virtualized broadcast environments.

Job Responsibilities:

• "A Hands on" accomplished systems engineer dedicated to help our business win by supporting mission critical infrastructure & IT systems, projects, and new initiatives.
• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News and Field Operations groups to manage systems, documentation, develop best practices and implement new technologies & deliver projects on time & within budget.
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide troubleshooting & support for systems, infrastructure, and applications, including root cause analysis.
• Evaluate and optimize workflows related to all systems including IP fabric for video infrastructures, virtualized Windows environments, encode/decode platforms, newsgathering tools, NLE, Media Asset Management systems, and file-based distribution systems and other workflow tools.
• Evaluate, test, and install upgrades to all platform operating systems, applications, and hardware
• Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
• Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software, or automation
• Participate in the testing of new technology.
• Commission, and configure new technology
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP's & documentation are written and up to date
• Produce work that is consistently professional, reliable and detail oriented.
• Other duties as deemed necessary

Qualifications/Requirements
Basic Qualifications:• Bachelor's degree in Computer Science, Engineering or similar with 5+ years' experience preferred. Equivalent experience considered. • Must be keen to learn and develop new skills• Must possess strong multitasking skills and the ability to prioritize tasks• Demonstrated knowledge of media over managed IP networks and protocols. • Experience in supporting large scale systems to support business needs• Experience supporting a major market or network News operation• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards• Hands on experience with support of non-linear edit systems such as the Adobe Creative Cloud Suite• Proven Experience in a similar role with an ISP, media company, systems integrator, or other relevant industry. • Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure• Proficient with IT routers, switches, firewalls, and port management applications
Eligibility Requirements:
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered• Must be willing to work in Center City Philadelphia, Pa• Willingness to travel and work outside standard hours, and on weekends with short notice• Must be willing to submit to a background investigation• Must have unrestricted work authorization to work in the United States• Must be 18 years or older • Ability to lift and carry 50+ pounds of gear• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program

Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.

Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.

Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

About Us
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.