JOB SCOPE
High level individual contributor responsible for providing leadership for the purposes of supporting Network Back Office component of Charter Mobile Platform. It involves supporting applications, and associated technologies including CBRS, DSDS and eSIM,. Work with Product, Engineering, and Operations stakeholders and drive a team of system engineers towards supporting Spectrum mobile products and services.
DUTIES AND RESPONSIBILITIES

• Supporting daily operations under pressure and meet strict deadlines is a must. Duties includes break/fixes, upgrades, installations and monitoring of the Mobile Network Back Office system.
• Expert skills in methodical, logical and process driven troubleshooting of platforms, architectures and systems
• Able to lead an outage bridge. Excellent technical skills including strong problem-solving abilities.
• Expert ability to create detailed documentation of architectures, designs, processes, iMOPS, procedures and systems. Including ability to lead design sessions with other engineers to develop sound solutions.
• App installation from Scratch and Load Balancer setup experience.
• Familiarity with the tasks involved in the day-to-day operation, monitoring, maintenance and troubleshooting.
• Understanding of TCP/IP and networking concepts
• Integrate data from multiple sources to produce requested or required data elements
• Create and produce reports, ad hoc queries, dashboards, etc.
• Develop reports and deliverables for management and communicate with all levels of stakeholders
• Identify and define data quality improvements
• Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources
• Work with and manage systems in a large scale, high availability environment
• Expert communication / presentation skills in written and verbal forms. Able to lead cross functional engineering teams
• Motivated self-starter and independent thinker
• Strong organizational skills
• Ability to work under tight deadlines with a "get the job done" mindset
• Strong sense of responsibility - willing to take ownership of issues
• Knowledge in System security best practices

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
• Minimum six (6) years of production support experience

AADITIONAL JOB QUALIFICATIONS

• Good Knowledge of AWS EKS Fargate, Kubernetes, RabbitMQ, CloudWatch, Java, Spring Boot
• Intermediate knowledge on Oracle DB, Lambda, DynamoDB, SQS, SNS, NodeJS , VMWare, PostgreSQL
• Knowledge on monitoring tools like Data Dog, Instana, Splunk
• Strong knowledge on common LINUX operating systems and Python scripting. Knowledge in evaluating Expert knowledge / skill with Desktop Productivity and Design Applications (some examples are Microsoft Office Suite, Visio, OmniGraffle, Lucid Charts, etc.).
• Expert knowledge and use of development / automation tools, application frameworks and testing / troubleshooting tools (some examples are Perl, Ruby, Python, Shell, BASH, KickStart, dig, ping, traceroute, top, iostat, netstat, tcpdump, vmstat, ps, curl, etc.).
• Expert system administration skills for operating systems (some examples are LINUX, UNIX, Windows, etc.) including Client / Server Application functionality, RBAC, SUDO, logging and health checks.
• Expert working knowledge of industry specifications and standards (some examples are RFC, IEEE, ANSI, Fiber, DOCSIS, etc.).
• Advanced skills with Automated Deployments, Configuration Management and Compliance Validations Tools

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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.