Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Systems Engineer III - Unix Operations at Spectrum (Charlotte, NC)

| Charlotte, NC
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JOB SUMMARY
Responsible for assisting with the day to day operation of 7000+ Linus/Solaris/AiX servers in a highly available environment across some of the Spectrum's most critical applications. Creation of Method of Procedure documents for implementation by other administrators.
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Operational project support, Storage (Volume Management), SAN & NAS configurations from hosts perspectives including migrations. Incident Bridge support, Tech Designs, Change Management Support. Understanding of Active Directory/Access Management, Certify PAM, HP System Automation, Tanium product suite & tools.
  • Provides technical support and services on the front line as technical personnel on the Unix System Administration team.
  • Provides administrative, technical support of UNIX (Solaris, AIX), Red Hat Linux, Oracle Enterprise Linux systems. Duties include managing the configurations, managing the ACLs, troubleshooting, monitoring the status of all systems and applications, Performance management & tuning, hardware fault diagnosis, patching, provisioning, automations, upgrades etc.
  • Provides technical & administrative support for Veritas Cluster services & Veritas Volume Management
  • Work with database administrators to configure, tune, and maintain databases in variety of languages
  • Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
  • Conducts design sessions with appropriate participation from architects and engineers.
  • Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
  • Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
  • Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
  • Provides 'on call' support to resolve to resolve Operating System and Hardware application issues after normal business hours on a rotating on-call basis.
  • Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
  • Works with database administrators to configure, tune and maintain databases in variety of languages.
  • Documents systems configurations and upgrades.
  • Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
  • Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
  • Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Experienced in scripts/languages including Python, Pearl, Bash, Powershell, YAML automating routine operational tasks
  • Prior experience with System/cluster Monitoring (queues, Log files, Processes, CPU utilization, Error logs, Crash Dump, Memory utilization, Disks fragmentation level etc)
  • Understanding of standards such as LDAP, DNS, SFTP, SSL, XML, IPSEC, SSH, SNMP, HTTP and other protocols
  • Experience with incident management and conducting post mortems
  • Strong understanding of Operating Systems such as Unix (Solaris, AIX and Red Hat Linux), Veritas Cluster & Volume Management
  • Certifications / Trainings Preferred on Platforms: Oracle Solaris 10/11, Red Hat Linux, IBM AIX, Veritas Cluster Services, Veritas Volume Management
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Advanced ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to follow and implement established change and control policies and procedures
  • Advanced ability to troubleshoot application problems
  • In-depth knowledge of development tools, application frameworks, and testing tools.
  • In-depth knowledge of Operating System and Hardware applications and software
  • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems
  • Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
  • Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems

Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development work experience - 5+ yrs
Network OSS application work experience - 4+ yrs
System Administration work experience - 3+ yrs
Database support and development work experience - 3+ yrs
Enterprise Application Integration work experience - 3+ yrs
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Oracle Solaris 10/11,
Red Hat Linux,
IBM AIX,
Veritas Cluster Services,
Veritas Volume Management
Preferred Education
Preferred Related Work Experience and Number of Years
Application Development work experience - 7+ yrs
Network OSS application work experience - 6+ yrs
System Administration work experience - 5+ yrs
Database support and development work experience - 5+ yrs
Enterprise Application Integration work experience - 5+ yrs
WORKING CONDITIONS
Office environment
This position is eligible to work in a hybrid work model (combination of in- office and remote days)
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
ISY350 317449 317449BR
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • ReactLibraries
    • HadoopFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SprinklrAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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