Systems Engineer III - Unix Operations
JOB SUMMARY
Responsible for assisting with the day to day operation of 7000+ Linus/Solaris/AiX servers in a highly available environment across some of the Spectrum's most critical applications. Creation of Method of Procedure documents for implementation by other administrators.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Operational project support, Storage (Volume Management), SAN & NAS configurations from hosts perspectives including migrations. Incident Bridge support, Tech Designs, Change Management Support. Understanding of Active Directory/Access Management, Certify PAM, HP System Automation, Tanium product suite & tools.
- Provides technical support and services on the front line as technical personnel on the Unix System Administration team.
- Provides administrative, technical support of UNIX (Solaris, AIX), Red Hat Linux, Oracle Enterprise Linux systems. Duties include managing the configurations, managing the ACLs, troubleshooting, monitoring the status of all systems and applications, Performance management & tuning, hardware fault diagnosis, patching, provisioning, automations, upgrades etc.
- Provides technical & administrative support for Veritas Cluster services & Veritas Volume Management
- Work with database administrators to configure, tune, and maintain databases in variety of languages
- Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
- Conducts design sessions with appropriate participation from architects and engineers.
- Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
- Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
- Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
- Provides 'on call' support to resolve to resolve Operating System and Hardware application issues after normal business hours on a rotating on-call basis.
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
- Works with database administrators to configure, tune and maintain databases in variety of languages.
- Documents systems configurations and upgrades.
- Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
- Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Experienced in scripts/languages including Python, Pearl, Bash, Powershell, YAML automating routine operational tasks
- Prior experience with System/cluster Monitoring (queues, Log files, Processes, CPU utilization, Error logs, Crash Dump, Memory utilization, Disks fragmentation level etc)
- Understanding of standards such as LDAP, DNS, SFTP, SSL, XML, IPSEC, SSH, SNMP, HTTP and other protocols
- Experience with incident management and conducting post mortems
- Strong understanding of Operating Systems such as Unix (Solaris, AIX and Red Hat Linux), Veritas Cluster & Volume Management
- Certifications / Trainings Preferred on Platforms: Oracle Solaris 10/11, Red Hat Linux, IBM AIX, Veritas Cluster Services, Veritas Volume Management
- Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
- Advanced ability to create detailed documentation to functionally understand new and existing applications
- Advanced ability to follow and implement established change and control policies and procedures
- Advanced ability to troubleshoot application problems
- In-depth knowledge of development tools, application frameworks, and testing tools.
- In-depth knowledge of Operating System and Hardware applications and software
- In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems
- Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
- Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development work experience - 5+ yrs
Network OSS application work experience - 4+ yrs
System Administration work experience - 3+ yrs
Database support and development work experience - 3+ yrs
Enterprise Application Integration work experience - 3+ yrs
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Oracle Solaris 10/11,
Red Hat Linux,
IBM AIX,
Veritas Cluster Services,
Veritas Volume Management
Preferred Education
Preferred Related Work Experience and Number of Years
Application Development work experience - 7+ yrs
Network OSS application work experience - 6+ yrs
System Administration work experience - 5+ yrs
Database support and development work experience - 5+ yrs
Enterprise Application Integration work experience - 5+ yrs
WORKING CONDITIONS
Office environment
This position is eligible to work in a hybrid work model (combination of in- office and remote days)
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
ISY350 317449 317449BR