Systems Engineer , Core Technology Infrastructure at Bank of America (Charlotte, NC)

| Charlotte, NC
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Job Description:
Position Summary
System Engineer, often referred to as a Design Team Lead (DTL) is responsible for the following:
  • Work with the client to understanding Business Requirements by reviewing the Business Requirements Document
  • Translate Business Requirements into Technical Requirements
  • Identify appropriate SMEs for Technical Requirements and Design discussions
  • Translate Technical Requirements into a Low Level Design (LLD) solution using IT Service Management (ITSM) Framework's Service Request (SR) Design Console
  • Partner with the client and several Technology Infrastructure (TI) Subject Matter Experts (SMEs) to product the design solution that meets the Business Requirements
  • Product High Level Designs (HLDs) using Visio and Adobe along with the LLDs.
  • Understanding BAC Reference Architecture standards as well as a number of Standard and Frameworks the bank has to offer to produce a standard and supported solution
  • Identify any non standard product and address with appropriate parties for resolution
  • Work closely with the Chief Engineer throughout the project
  • Work with the CE and Capacity Planner to agree to a hosting target location and solution around sizing of CPU, Memory and Storage
  • Identify any Issues, Risks, Assumptions, Key Decisions that would impact the Technical Design or LLD
  • LLD requirements include documenting CPU, Memory, Disk requirements (type; NAS, SAN, size and ownership) backup requirements; schedules, retentions and file systems, Application (Database, Middleware, Presentation) requirements, hosting location, capturing Active Directory Organizational Units, capturing maintenance and outage windows and identify additional software that must be installed on targeted platforms
  • Work closely with the Technology Project Manager to communicate status, updates and escalate to resolve issues as needed
  • Work with Supply Chain Management to obtain quotes for hardware where appropriate
  • Meet with appropriate SMEs to review and obtain signoff for Cost and Design solutions
  • Update, maintain and post accurate Design deliverables to Project repository
  • Support Technology Project Managers throughout the project lifecycle"

Required Skills
  • Ability to create End to End Infrastructure Solution
  • Knowledge of database technologies and interfaces
  • Understanding of Cloud and Cloud based technologies
  • Understanding of Network infrastructure (HTTP, TCP, DNS, Load-balancers) Ability to create conceptual infrastructure designs using MS Visio
  • Customer service focused, with good communications skills, a self starter, self supervised and has good influencing skills
  • Strong leadership skills with the ability to lead the design (Analyze) phase of a project
  • Ability to meet negotiated deliverable dates with required output
  • Able to articulate proposed solutions to LOB representatives as well as technical hosting team resources (SMEs)"

Desired Skills
  • Software Developer experience
  • Understanding of PMM/DSES processes and required outputs
  • Oracle Cloud or AWS solution experience

Core Technology Infrastructure Organization:
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
  • Commitment to challenging the status quo and promoting positive change
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience.
Shift:
1st shift (United States of America)
Hours Per Week:
40
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What are Bank of America Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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