System Operations Engineer, Training and Certification (1125) (Remote)

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About CloudBees

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit and follow us on Twitter, LinkedIn, and Facebook.

What You’ll Do

  • Using infrastructure-as-code, maintain and improve the lab provisioning system, including reliability, security, testing, and internal documentation
  • Develop and maintain cloud-based lab environment for CloudBees University
  • Develop a strong working relationship with training curriculum developers
  • Troubleshoot and fix issues related to these cloud-based lab environments
  • Provide infrastructure support for our training instructors using our training lab infrastructure
  • Create and maintain functional tests for these cloud-based lab environments

What the Job Requires

  • Good written and spoken English language skills
  • Excellent problem solving, organization, and communication skills
  • Inclination to experiment with and learn new technologies
  • Willingness to learn quickly 
  • Experience with continuous integration and delivery
  • Familiarity with Linux system administration
  • Proficiency with Docker
  • Proficiency with Terraform
  • Proficiency with Hashicorp Consul
  • Proficiency with AWS or GCP
  • Proficiency with bash shell scripting
  • Proficiency with Kubernetes is a plus
  • Proficiency with source code management, preferably Git is a plus
  • Proficiency with bug tracking systems, preferably Jira is a plus
  • Bachelor’s degree in Computer Science or related field is a plus

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

More Information on Cloudbees
Cloudbees operates in the Software industry. The company is located in San Jose, CA, Raleigh, NC and Richmond, VA. Cloudbees was founded in 2010. It has 475 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 61 open jobs at Cloudbees, click here.
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