Staff SRE/Cloud Engineer at Intuit (San Diego, CA)

| San Diego, CA
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Intuit Identity Platform Team as Site Reliability Engineer (SRE - System Engineering). Identity platform is at the heart of all offerings across Intuit and is foundational to strategic transformation of Intuit. Identity at Intuit is one of the most critical services powering close to 500+ applications services and is enabling three out of the five strategic bets that Intuit has. Identity capabilities are expected to position Intuit at the center of the financial ecosystem and enable fluid exchange of Identity, profile and data across an ecosystem of financial institutions. Identity's technical stack is cloud native microservices based architecture fully operating on AWS cloud.

• Actively evolve target state working with cross-functional team members from Architecture, Product Management, Q/A and Production Operations to develop, test, and release features.
• Design and develop self-recovery mechanisms and tools for massive scale platforms to enable faster and automatic recovery

.• Design and develop observability components for massive scale platforms, to detect issues quickly and isolate the problem as part of fast recovery.
• Contribute to the cost and capacity management for various platform components, uncovering cost saving opportunities and automation to enforce them.
• Build tools to enable platform consumers to troubleshoot and triage issues in a self-serve mode
• Be the liaison to enable progressive rollout of platform capabilities such as canary deployment and auto-rollbacks, etc.
• Contribute to FMEA (Failure Mode Effective Analysis) and Chaos Engineering for critical platform components, identifying resiliency gaps and preparing the team for faster recovery from production incidents.
• Continuously evolve development practices and operational maturity through structured root cause analysis and monitoring. Drive and own Root Cause Analysis (RCA) for specific applications.
• Troubleshooting complex issues and managing stakeholders' expectations during incidents while troubleshooting.
• Participate in 12/7 on-call rotations.


Identity is accountable for authentication, authorization and identity lifecycle management domains and is delivered through platform capabilities and pluggable experiences across mobile and web. Platform SREs operate right at the intersection of Software Engineering and Infrastructure Engineering to build and operate large scale systems that are secure, fault-tolerant, highly available, affordable, and scalable. Using industry best practices, tools, and principles from software engineering, architecture, and security to build them into our software tools to solve operations problems
More Information on Intuit
Intuit operates in the Fintech industry. The company is located in Eagle, ID, Reno, NV, Mountain View, CA, San Francisco, CA, Woodland Hills, CA, San Diego, CA, Tucson, AZ, Plano, TX, Washington, DC, DC and Fredericksburg, VA. Intuit was founded in 1983. It has 14200 total employees. It offers perks and benefits such as Volunteer in local community, Partners with Nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Daily sync. To see all 60 open jobs at Intuit, click here.
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