Staff Software Engineer - xFlow Runtime
The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
We believe every interaction is an opportunity. Are we yours?
The Challenge
Do you love scalability? How does working on a service which has grown by 640% YoY and is on pace to execute over a 1.5 billion workflows in 2021 sound? As a Staff Software Engineer on the xFlow Runtime team, you can achieve your passion for building scalable systems by growing and expanding the workflow platform for the Qualtrics xFlow Runtime System, as an early joining member you will have a large opportunity to help shape team culture and processes.
xFlow is a workflow automation solution that allows customers to build simple, yet powerful workflows to automate daily tasks or to trigger automatic action-based on customer-defined conditions. As a core pillar for Qualtrics growth, work on the team has high visibility and is strategic. The work you do in this role has a major impact on real world problems, for example: xFlow is used extensively in helping government and private institutions with vaccine coordination and return to school/office health check-ins.
You will need to be able to work across complex backend systems which chain together microservices built with Java, Javascript and TypeScript, leveraging Kafka and many AWS services. You will own backend deliverables that will focus on improving scalability, reliability, and fairness of the platform.
A Day in the Life
- Lead a team of 4 developers (Tech Lead, not people manager position)
- Time split: 50% time coding, 50% time driving team execution and setting roadmap
- Identify performance and scalability limits within the xFlow Runtime System
- Architect system improvements to increase scalability
- Lead architecture discussions to shape the future of xFlow
- Develop and rollout features in a controlled manner to maintain service reliability
- Ensure service uptime, reliability, and robustness
- Lead daily stand-up meetings, collaborate with peers, prioritize features, and work efficiently to deliver value to customers
- Be an excellent teammate: design reviews, code reviews, test plans, and team mentoring
Expectations for Success
- Bachelor’s degree in Computer Science or related field
- 8+ years working in backend engineering position
- Experience with continuous delivery, git, test automation, and build/deploy systems
- Experience building and running high performance scalable services
- Experience with AWS Simple Workflow Service is bonus, though not required