Staff Software Engineer - Uber AI Recommendation Platform at Uber (San Francisco, CA)

| San Francisco, CA
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Uber AI Building Blocks establishes core, reusable ML systems that can be applied across problems. Through close collaboration we deliver innovative Machine Learning/AI solutions for core business problems.
We focus on productionizing ML to improve end user experiences and drive the business. As a core offering, we are developing a platform around recommendation and personalization across Uber products. We strive to understand our riders, drivers, restaurants and build more personal experience across all users. As an engineer, you will be responsible for building these systems that are high performant and can operate at high scale (imagine every Uber trip) while leveraging state-or-art research in Recommendations. You will deliver these solutions from inception to production.
What You'll Do
  • Build backend systems & microservices that will recommend products to users across Uber's suite of businesses. These systems will be used by other services in various contexts like search, feed and intent generation
  • Help build a predictions engine that can support a wide variety of personalization and recommendations use cases
  • Partner with product teams to analyze key business problems
  • Collaborate with data science and engineering teams to integrate and validate machine learning solutions end-to-end
  • Build & manage realtime and batch data pipelines that build interrelationships between products, items and users. These systems will leverage Uber's core ML infrastructure to power these use cases

Basic Qualifications
  • Strong programming and debugging skills: Joy of coding (we mainly use Go, Java & Python) and 5+ years of professional industry experience
  • Big Data & Microservices: Experience working with data at scale, including experience with some or all of the following: Hadoop, Hive, Kafka, Flink, Spark, SQL, document databases, knowledge graphs
  • Architecture chops: you should have opinions on constructing software systems and good knowledge of the principles of fault-tolerance, reliability, testing and durability. You should be able to evaluate solution tradeoffs between correctness, robustness, performance, space, and time
  • Production Systems: Experience designing and deploying high performance production services with robust monitoring and logging practices
  • Processing Pipelines: Ability to build and interact with very large data processing pipelines, distributed data stores, and distributed file systems

Preferred Qualifications
  • Experience working with graph databases, knowledge graphs, recommendation systems
  • ML infrastructure experience
  • Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

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