See yourself at Twilio

Join the team as our next Staff Software Engineer on our Segment Foundations team!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

As a staff software engineer in the Segment Cloud group, you will help us build and manage the core events delivery platform that handles 1T events per month and growing. You’ll be working with an incredibly talented team of senior engineers and product leads across the company to build the platform that is at the heart of Twilio Segment.

Responsibilities

The Foundations team works on high-volume distributed systems like Centrifuge that power all of Twilio Segment product lines today. Looking forward these systems are going to be at the heart of delivering events for all of Twilio products. Additionally the team is responsible for driving cost improvements, reliability and security of our core delivery platform.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of working in a fast paced and iterative environment.  They also have:

• Minimum of 6 years experience as a Software Engineer, Systems Administrator, Operations Engineer, Site Reliability Engineer, or another similar role
• A systematic problem-solving approach, coupled with good communication skills, sense of ownership, and drive
• Experience building very large scale, cost effective and resilient distributed (data) systems
• Experience operating systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Compute Platform (GCP)
• Experience programming in one or more of the following: Go, Java, C++, or similar languages
• Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
• Have hands-on experience in operating event-based systems (e.g. Kafka) capable of processing millions of events per second and petabytes of data each month
• Have lead teams, large projects, or been the owner of an important system

Location 

This position is for remote locations anywhere in the USA and Canada. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $160,080.00  - $200,100.00 
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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