Chewy

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Hybrid

View Profile

Jobs//Hybrid//Boston, MA//Developer + Engineer//

Staff Software Engineer (Backend) - Customer Platforms

Sorry, this job was removed at 12:23 p.m. (CST) on Thursday, January 27, 2022

View 28498 Jobs

Find out who's hiring remotely in Boston, MA.

See all Remote Developer + Engineer jobs in Boston, MA

View 28498 Jobs

Apply

By clicking Apply Now you agree to share your profile information with the hiring company.

Our Opportunity:

Chewy is hiring a Staff Engineer for our Customer Platforms in Boston, MA. This team is responsible for the applications used by CS agents to provide best in class customer service to our customers. As a Staff Engineer, you will be responsible for providing architectural leadership to engineers partnering with the SDM/AD.

This is a high-profile position that will have exposure across business and product teams, influencing the vision and implementation of architecture, design and features for our best in class Customer Service team. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. As a Staff Engineer, you will be involved in hands on architecture and development along with the team. The role will have tremendous visibility in the technology & business organization of Chewy. You will be involved in implementing proofs of concept, driving innovation and establishing best practices within your team. You will also be a member of the Architecture Guild helping to drive Chewy’s technology strategy.

What You'll Do:

You will be responsible for design, development, delivery and support of large-scale, distributed software and tools
You will be the engineering lead who works with the team and other partner teams to define our technical roadmap
You will deliver projects that transform rapidly growing applications and drive initiatives for upkeep and health of services as these systems grow
Help in hiring and coaching engineers on the team

What You'll Need:

Bachelor's Degree in Computer Science, Computer Engineering or related field
8+ years of professional experience in software development
Experience applying CS fundamentals in architecture design, data structures, algorithms and problem solving
Experience with at least one modern programming language such as C#, Java
Experience implementing high availability services
Delivery experience working under an Agile/Scrum methodology
Position may require

Bonus:

Master's Degree in Computer Science or related field
E-commerce experience.
Frontend frameworks.
Experience working with AWS or Similar Cloud Environments.
Experience with e-commerce & call-center applications

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected].
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

Apply Now

By clicking Apply Now you agree to share your profile information with the hiring company.

Email For Later

loading ...

Emailed

By clicking Apply Now you agree to share your profile information with the hiring company.

Gregory Owens

Technical Recruiter

UNLEASH YOUR FULLEST POTENTIAL

Join an environment that’s driving innovation

Forget the legacy platforms and technologies of yesteryear: “We are creating a new status quo by pushing ourselves past what we can imagine,” Owens said. At Chewy, technologists work with of-the-moment tools and infrastructure, and find plentiful opportunities for greenfield projects: By the end of 2020, Chewy will be nearing full migration into AWS, which will require lots of new code to be written from scratch.

We want our engineers to be the one-stop-shop for all things technology. We look for ‘builders’ who have the desire and passion to never stop learning and acquiring new skills to put in their tool belt.

Priya Shinde

Software Engineer

HIT THE GROUND RUNNING

Making an impact from day one

Being an entry-level engineer doesn’t mean working on entry-level projects. Recently, Shinde, an engineer on the delivery experience team, created an API that connects customer’s queries with shipment statuses, a project that could have a significant impact on Chewy’s bottom line. Shinde credits an environment of continuous learning that has, to date, exposed her to more than a dozen new languages and tools.

My exposure to popular and effective software has been critical to my development as an engineer, and my team is always ready and willing to answer my questions.

Natalie Liem

Software Engineer I

SUPPORTING PET PARENTS

Building products to support pets — and their people

Natalie Liem knows her work on Chewy’s CarePlus pet insurance and wellness plans makes life better for both people and their pets. “Many friends and family members have struggled with unexpected vet bills or have had to compromise routine pet care because of the expenses entailed,” she said. By making pet insurance and wellness plans more accessible, Liem is hopeful for the future of pet health. “By working with a trusted brand like Chewy, pet parents can feel less burdened by the ‘what ifs’ of affording veterinary care.”

Chewy can offer pet parents so much in both new products, and through connecting existing, established parts of our site.

What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Open office floor plan

Flexible work schedule

Remote work program

We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined

Diversity

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

We offer a commuter transit, parking, and dependent care FSA.

Disability insurance

Dental insurance

Vision insurance