Staff Site Reliability Engineer at RevenueCat (Remote)

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About us:

RevenueCat makes building, analyzing and growing mobile subscriptions easy. We launched as part of Y Combinator's summer 2018 batch and today are handling more than $1.2B of in-app purchases annually across thousands of apps.

We are a mission driven, remote-first company that is building the standard for mobile subscription infrastructure. Top apps like VSCO, Notion, and ClassDojo count on RevenueCat to power their subscriptions at scale.

Our 50 team members (and growing!) are located all over the world, from San Francisco to Madrid to Taipei. We're a close-knit, product-driven team, and we strive to live our core values: Customer Obsession, Always Be Shipping, Own It, and Balance.

We are looking for a Senior Site Reliability engineer to help design, build and support reliable core systems and infrastructure. We drive cross-team collaboration to improve scalability and end-to-end reliability. Our SDK is shipped on over 10k apps, and our APIs receive more than 20 billion requests per month. Our stability affects the experience of millions of users.

We want to bring somebody onboard that is passionate about reliability, scalability and understanding the limits of computers and people. This person should be excited about all the technical challenges we will face growing our API throughput to millions of requests per minute.

About you:
  • You have 8+ years of experience designing and maintaining complex/large/growing systems.
  • You collaborate well with others, and can communicate effectively in a fully-remote culture.
  • When reviewing new system designs or code, you naturally think about what can go wrong: edge cases, failure modes, bottlenecks, migrations, releases, interesting metrics, etc.
  • You love debugging and finding the root cause of production issues.
  • You can't sleep if something doesn't have enough metrics to ensure everything is working properly.
  • You are proactive, when you see something broken you jump on it to fix it or suggest improvements.
  • You move fast, test and iterate quickly.
  • You love the Linux/Unix shell, but hate manual processes and love to automate all the things.
Preferred Experience:
  • Experience with AWS cloud, Terraform, Prometheus and PostgreSQL
  • Experience with highly available, high-throughput, REST APIs
  • Solid knowledge of Python
In the first month, you'll:
  • Meet frequently with your team and mentor to get up to speed
  • Setup: familiarize with repositories, task management, dev environment
  • Implement and ship your first project
  • Familiarize yourself with the RevenueCat dashboards, logging, debugging tools, cloud providers, infrastructure management and general architecture
  • Familiarize yourself with workflows and subscription business concepts.
In the first three months, you'll:
  • Be able to scope and work on tasks self-sufficiently.
  • Start oncall training
  • Participate in code reviews and contribute in other ways to improve reliability and quality of services
In the first six months, you'll:
  • Contribute to risk assessment, disaster planning and response strategies
  • Be obsessed about our uptime
  • Detect our blindspots and add observability to mitigate them
  • Work closely with product engineers to design reliable rollouts of new features
  • Review code, proposals and participate in architectural discussions.
In the first twelve months, you'll:
  • Know all the major components of our system and be able to debug complex issues
  • Have your own initiatives for improving the services and our infrastructure
  • Be able to spec and architect medium-large projects, gather feedback and design validation and rollout plans.
  • Mentor other engineers
  • Influence the org to improve general reliability, scalability and performance
What we offer:
  • $218,000 to $245,000 USD salary regardless of your location
  • Competitive equity in a fast-growing, Series B startup backed by top tier investors including Y Combinator
  • 10 year window to exercise vested equity options
  • Fully remote work environment that promotes autonomy and flexibility
  • Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health
  • $2,000 USD to build your personal workspace
  • $1,000 USD annual stipend for your continuous learning and growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • FlaskFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DocsManagement
    • ShortcutManagement
    • NotionManagement
    • HubSpotCRM

An Insider's view of RevenueCat

What's something quirky about your company?

One of the best parts about RevenueCat is the people I get to work with everyday. Our team is an eccentric, thoughtful, and diverse group from all over the world. The team is made up of indie developers, pilots, surfers, makers, entrepreneurs, bakers, and travelers all unified in our mission of helping developers make more money.

Dylan Hamilton

Account Executive

What's the biggest problem your team is solving?

The biggest challenge we face is making sure each of our SDKs are kept up-to-date with the latest and greatest APIs from the various app stores. Our goal is building SDKs that are easy to integrate, just work, and are open source to give developers the confidence they need to focus on what they do best- building their app.


Engineering Manager

How does the company support your career growth?

I expressed interest in a career change to my manager, and RevenueCat has been nothing but supportive. I have a mentor, whom I meet with weekly, in that function and presents me with opportunities to get my hands dirty and hone in on the skills I need to develop. The feedback and comments have been invaluable for my growth.


Developer Support Engineer

What kinds of technical challenges do you and your team face?

My team helps developers understand their incoming revenue and users’ behavior. We recently built our own charting toolkit using D3 & visx. This toolkit enabled us to build products that aren’t limited by the flexibility of current libraries. We were able to manage large amounts of data to deliver useful visualizations efficiently.


Senior Software Engineer

What are RevenueCat Perks + Benefits

Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Documented equal pay policy
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Home Office Stipend for Remote Employees

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