Box
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Staff Software Engineer, SRE Box Services

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WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 69% of the Fortune 500 who trust Box to manage their content in the cloud. 

 

WHY BOX NEEDS YOU 

As a Staff Engineer for Box, you'll be part of a team responsible for driving the on-boarding of Box's services onto platforms like GCP, Kubernetes, OpenStack, AWS, Azure and many more public cloud vendors. In this role, you will be innovating, developing the automation, systems and processes that enable rapid prototyping by development teams, while ensuring tight alignment with our compliance and availability goals. As we evolve the infrastructure and move towards a service oriented architecture, it is imperative that we redefine how we think about operationalizing services in a scalable distributed system. You’ll be collaborating across Engineering and Product to ensure this is a core part of our software development life cycle.

 

WHAT YOU'LL DO 

  • You will take ownership and define development of new concepts, techniques, software, frameworks and tools required for reliable operations of Box's services across multiple PoPs 
  • You will manage the stability and operation of several of Box's most critical production applications through application reviews, capacity planning, and performance tuning.
  • You will be constantly developing automations / tooling for any repetitive tasks you see.
  • You will work with a variety of engineering teams to suggest and implement technical solutions for their unique challenges,  provide advice and technical direction, influence at an org level.
  • You will improve our observability as both a developer of monitoring systems, and a mentor to our product development teams.
  • You will work with cutting-edge technologies including Spinnaker, SmartStack, Kubernetes, Zookeeper, NGINX, Smartstack, Envoy, and Calico
  • You will participate in team's on-call rotation.

 

WHO YOU ARE

  • You are a developer at heart with a passion to come up with innovative solutions for hard problems.
  • you have experience running and managing distributed systems and load balancers. 
  • You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.
  • You have written automation/self-healing scripts in Python / RUST/Golang, Java  at scale to maintain critical applications.
  • You have experience profiling applications and performance testing the application for capacity planning and finding improvements. 
  • You have hands-on experience with modern cloud technologies like GCP, AWS, and K8S.
  • You have experience  with GIT, Jenkins, Puppet, Terraform
  • You have an understanding of IAMS and SSO
  • You have strong experience with the latest in monitoring and alerting best practices and tools (e.g. Sensu, Wavefront, Splunk).
  • You have 7+ years of large-scale production operations experience and enjoy talking reliability engineering.

 

BENEFITS

  • Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
  • For all other benefits, please check out: Box Benefits + Perks 

 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

 

#LI-JA1

 

#LI-Remote

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

Comprehensive healthcare benefits
Award-winning mental health, wellbeing and family support programs
Cutting-edge behavioral health services
Paid maternity and paternity leave
Award-winning fertility and family forming benefits
Equity award and an excellent Employee Stock Purchase Plan (ESPP)
Generous time off including holidays, 5 fresh air Friday's/Mental Health Monday's, your birthday and 3 days for volunteer time!
4 week, 100% paid Sabatical program for Boxers with 7+ years at Box!

Beyond Healthcare

Career Development
Employee Resource Communities
Fun @ Box: Happy hours, interest groups, sporting events, races and more
Meals & Snacks: daily meal stipends while in the office and stocked micro kitchens to keep you energized
Commuter Benefits for parking and mass transit
Gym Membership/wellness reimbursement and incentives: Activity, nutrition & health is a priority!
Monthly phone bill reimbursement
Employee Assistance - support and guidance for life challenges

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

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