Staff Platform Engineering Manager (Remote)

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Staff Platform Engineering Manager

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectors.com.

We are looking for a Staff Platform Engineering Manager to lead and build our Platform Engineering team. In this role, you will report to the Director of Platform Engineering. 

The Platform Engineering leader will be responsible for developing and maintaining Cloud operational best practices, DevOps standards, Release management, Cloud cost management, and Cloud adoption across the organization. Will manage the team, assign and monitor workflows, and maintain quality and efficiency. You will use your skills and leverage available resources to architect and build highly scalable solutions, automate, and continuously update our Cloud Infrastructure. Many of our applications are already on AWS, and we plan to migrate our remaining on-prem applications to AWS. We also have Azure for AD/DevOps (migrating to Github) and GCP for Data Warehousing.

We are looking for a technical leader who will not shy away from rolling up their sleeves and working alongside fellow team members if needed. This is a remote position.

What You’ll Do:

  • Provide leadership and strategic direction for the CloudOps team. Provide coaching, guidance, training, and staff development.
  • Develop, define and document CloudOps standards, best practices, governance, tools, procedures, and guidelines.
  • Use automation and orchestration to drive technical innovation and efficiency in infrastructure operations.
  • Develop, define and document DevOps standards, best practices, governance, tools, procedures, and guidelines.
  • Manage AWS system performance and monitor for anomalies with NewRelic and Cloudwatch.
  • Work with the Information Security team to develop and implement a comprehensive security strategy for Cloud.
  • Conduct capacity planning analysis and cloud budget planning.
  • Develop solutions to optimize usage and cost of AWS services.
  • Lead On-Prem to AWS migration by evaluating existing services and partnering with other Engineering teams. Examples include publicly accessible websites with a SQL backend and On-Prem Kubernetes cluster.
  • Automate environments with Terraform, AWS Cloudformation, and AWS CDK.
  • Manage AWS system performance and monitor for anomalies with Datadog and Cloudwatch.
  • Migrate On-Prem file server images, and manage and monitor AWS S3 usage.
  • Manage organizational AWS accounts and resource sharing.
  • Manage and monitor AWS IAM usage and security.
  • Collaborate with DevOps, DBAs, and Software Engineering teams to solve problems.
  • Stay up-to-date on the latest Cloud technology trends.

Who You Are:

  • 5+ years experience with AWS
  • 10+ years in technology with 5+ years of managerial experience
  • Degree in a technical discipline or other disciplines with equivalent technical experience
  • AWS Certified Solution Architect Professional preferred.
  • Hands-on experience in these AWS services: S3, VPC, RDS, OpenSearch, Cloudfront, Lambda, ELB, & ECS, EKS or Fargate.
  • Experience with “Infrastructure as Code” (IaC) tools, such as Terraform, AWS Cloudformation, AWS CDK.
  • Experience with containers, orchestration tools, and container management.
  • Experience with automation and scripting
  • Experience with Linux & Windows server OS
  • Experience with On-Prem infrastructure
  • Knowledge of the Microsoft .NET/IIS/SQL web hosting technology stack
  • Knowledge of DevOps process desirable
  • Knowledge of Cybersecurity best practices
  • Collaborative team spirit and problem solving attitude 

Candidates must be authorized to work in the United States. 

Reasons To Join Us: 

  • Health Insurance: All employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: We offer a flexible vacation policy for our employees 
  • Holiday Pay: All employees are eligible for nine company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

About Collectors Universe 

Collectors Universe, Inc. is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectorsuniverse.com

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected] If you are based in California, you can read information for California residents linked here.

Roles advertised as remote eligible are not open to applicants in Colorado and may not be performed in Colorado.

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected]

About Collectors 

Collectors is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Card Ladder, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected] 

If you are based in California, you can read information for California residents linked here. 

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Technology we use

  • Engineering
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An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Dental Benefits
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision Benefits
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health Insurance Benefits
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life Insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Retirement & Stock Options Benefits
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) Matching
The company offers a match of 50% of up to 6%.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Employee Discounts: Employees receive discounts on select grading services for approved submissions

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