Job Description Summary
GE is building operations teams focused on performance and availability of Compute and Network infrastructure consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

Job Description

Roles and Responsibilities

In this role, you will:• Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria• Develop automated solutions to address potential problems before they result in a service interruption• Provide impact assessment and mitigation plan for changes going into the production environment• Develop availability measures that align with consumer experience to accurately assess the usability of crucial services• Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages• Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages• Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to mitigate potential failure points• Programmatically monitor for and remediate configuration drift of critical devices• Develop response plans to potential failure points and evaluate effectiveness during planned tests• Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture• Provide technical coaching and direction to more junior teammates

Minimum Qualifications

• A Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) and 6+ years of relevant experience or a H.S. Diploma and 10+ yrs. of relevant experience.
• Legal authorization to work in the USA is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics
• Demonstrated experience scripting or developing software and services for the cloud (AWS/Azure) using JavaScript, Python, PHP, JSON, HTML, SQL Database• Obsessive about uptime, availability and reliability while being proactive about everything• Strong understanding of cloud computing, including security, usage scenarios, and infrastructure basics• Knowledge of common operating systems (Unix/Linux, Windows)• Knowledge of network protocols (TCP/IP, SNMP, FTP, syslog, TFTP, etc.)• Experience managing version control systems such as Git• Experience deploying and managing infrastructure on public clouds such as AWS or Azure• Experience using an automated configuration management system (Terraform, Chef, Puppet, Ansible, Salt, etc.)• Excellent knowledge of Network Management (SNMP, MIB)• Experience with configuring, customizing, and extending monitoring tools (Datadog, Sensu, Grafana, Splunk)• Excellent knowledge of TCP/IP networking, and inter-networking technologies (routing/switching, proxy, firewall, load balancing etc.)• Enthusiastic to find ways to make customers successful• Ability to work well within small team focused on rapid delivery of results• Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment• Comfortable with empowering colleagues and inspiring others to be their best• Ability to deliver results in a rapidly changing dynamic environment

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No

#LI-Remote - This is a remote position