Staff Engineer at American Express (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Are you interested in a career creating breakthrough software and making an impact on an audience of millions?

American Express has embarked on an existing journey for our Global Payment Network Platform. This platform authorizes and processes all of the company's customer card transactions. This Payment Network is a critical backbone for American Express' payment products.

Our platform is a low latency, always available and highly resilient platform. It is used to process transactions from around the world 24x7, 365 days a year. The team working on this platform is forward-thinking, creative, multi-functional and collaborative. In this role, you will drive the technical implementation and design of our real-time payment network.

You will be a key Engineer that influences the future of payments at American Express.

Here are some examples of what you'll be doing:
  • Contribute as a hands-on core member of a high-impact team that takes ownership and drives the design and implementation of cutting-edge software applications that empower our customers.
  • Contribute to our distributed real-time transaction routing engine (Go) and/or payment processing systems (Java). Write code and tests with a focus on quality, performance and resilience.
  • Lead experimentation and proof of concepts of new open source technologies to solve existing needs and future challenges. Influence the technology adoption for the payment network and broader company platforms.
  • Continuously improve our platform by refactoring and optimization of our platform. While using these efforts to mentor and teach other members of our engineering community.
  • Design and develop REST and gRPC based services running on a modern cloud-native platform.
  • Developing a deep understanding of innovative technology and how that technology can influence the payments industry.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

  • Bachelor's Degree in Computer Science, Computer Engineering, or preferred minimum of 7 years equivalent work experience.
  • Experience working with Go (Golang), Java, or a similar language with a strong desire to learn new languages.
  • Hands on experience in building distributed micro-service systems and experience with Service Mesh products is a plus.
  • Solid understanding of Docker.
  • Have experience in designing and building cloud-native applications. Experience in Kubernetes is a plus.
  • Experience in using NoSQL databases and distributed messaging systems is a plus.
  • Experience in creating platform level cloud native system architecture with low latency, high throughput, and highly available.
  • A deep understanding of TCP/IP is a plus, but not required. We will instruct you.
  • Experience working in a DevOps model and Scrums teams.
  • An affinity to connect with openness and transparency and a passion to learn new technologies and optimize them to their potential.
  • Our Tech Stack

This role is for a specialized group within the American Express Engineering.

Go (Golang) and Java are the languages that power our platform. You only need to know one of these.
  • Our services run within Docker containers and primary run on Kubernetes clusters.
  • We monitor our systems using technologies like Prometheus, Elastic, Kibana, Grafana, Jaeger
  • We use HTTP/2 REST, gRPC, and Kafka.
  • We manage configuration and secrets using open source tools such as Consul & Vault
  • We use Modern datastores like Redis, Couchbase, Cassandra & Postgresql
  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

United States Only:

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 200 open jobs at American Express, click here.
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