Staff DevOps Engineer (Remote) (San Diego, CA)

| San Diego, CA
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About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class-while empowering the community to take control of diabetes. Dexcom reported full-year 2020 revenue of $1.9B, a growth of 30% versus 2019. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and Asia Pacific, the company employs over 6,000 people worldwide.

Position Summary:
  • Design and implement build, deployment, and configuration management.
  • Test implemented designs. Build and test automation tools for cloud infrastructure provisioning.
  • Handle code deployments in all environments and promoting code.
  • Monitor metrics and develop ways to improve. Build, maintain, and monitor configuration standards.
  • Maintain day-to-day management and administration of projects.
  • Manage Continuous Integration and Continuous Development tools with team.
  • Research industry standards and best practices with a focus on security, stability, testability, scalability, simplicity, and maintainability and propose opportunities for improvement when applicable.

Essential Duties and Responsibilities:
  • Responsible for designing, creating, and maintaining Dexcom's cloud (production and non-production) environments
  • Responsible for working with the Engineering team to establish standards and design, automate and maintain environments for Dexcom 's software products.
  • Improve system monitoring and alerting to improve incident time to resolution while decreasing false positives
  • Improve systems logging and benchmarking to fine tune application infrastructure and gain better insight into system issues and performance
  • Work to decrease hosting costs by using proactive and responsive auto-scaling algorithms and changes to technology solutions.
  • Update systems to support new development and technology initiatives
  • Incorporate new automation technology improvements
  • Participate in 24/7 on-call support rotation to respond to incidents and/or requests for network performance as a level 2 engineer
  • Ability to communicate clearly with all internal and external stakeholders
  • Self-starter and experience in working with highly dynamic environment
  • Ability to mentor and guide junior teammates and encourage progress of those teammates.

Required Qualifications:
  • Comfortable working with cloud environments like AWS, Azure and Google Cloud.
  • Thorough understanding of different development methodologies like SDLC, Agile and RUP
  • Good knowledge of scripting tools like Perl, Ruby, Python
  • Ability to understand and write infrastructure code in one of Powershell, Ansible, Puppet
  • Strong Unix/Linux Administration , Scripting
  • Strong understanding of pipeline orchestration technologies like Jenkins, Atlassian Bamboo and harness
  • Familiarity with JIRA and other Atlassian suite of products
  • Experience in monitoring tools like DataDog and log analysis tool like Splunk
  • Experience with RDBMS (SQL Server Preferred)
  • Ability to think of infrastructure as code and the ability to create and maintain the infrastructure using Terraform and Ansible
  • Strong experience in languages like Java, .net and javascript frameworks
  • Passion and ability to script manual steps in a process that span multiple environments
  • Ability to think out of the box to complex and unique internal and customer facing issues
  • Ability to approach problems in a flexible and creative manner
  • Strong self-starter with a passion to learn new technologies

Preferred Qualifications:
  • Working in a medical device industry with a FDA controlled environment
  • Google cloud certifications like Professional Cloud Architect, Cloud Network Engineer and Cloud Security Engineer

Functional Description

Design, implement and operate GCP cloud infrastructure, application build/deploy automation pipelines and service configuration lifecycle. Build IaaS capability through customized code automating all aspects of build and integration with custom, in-house developed CGM platform components. Research, design and integrate cloud infrastructure in conjunction with application build/deploy pipelines. Use latest industry standard build and test automation tooling to develop and validate deployment integrity and operational reliability of both cloud infrastructure and applications. Automate the deployment and maintenance of observability tools (monitoring) and strategies to drive industry leading visibility and health of the CGM platform. Support teams to define and document SLO-s and KPI-s for accurate and timely alerting of CGM Platform availability issues. Collaborate across technical teams to create RCA reports and implement changes to improve the CGM platform-s availability, maintainability, performance, and security. Work with application architects to propose, develop, and implement systemic improvements as applicable.

Functional/Business Knowledge

  • Possesses advanced knowledge of technical principles and theories. Recommends solutions in support of functional objectives tied to overall company objectives and strategies.


  • Demonstrates significant technical expertise, collaboration with others and independent thought. Anticipates potential complex problems requiring an ina€depth evaluation. Demonstrates strategic thinking and commercial/industry understanding in functional projects.


  • Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
  • Determines methods and procedures on new assignments and may coordinate activities of other colleagues.

Experience and Education

  • Typically requires a Bachelors degree in a technical discipline, and a minimum of 8-12 years related experience or Masters degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.

Workplace Type

  • The Workplace Type for this role is Flex. Based on the nature of your position you will be working onsite approximately 2-3 days per week from collaborative space and hoteling desks at our Dexcom sites. You will need to be located within commuting distance (typically 75 miles/120km) of your assigned Dexcom site.


If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected]

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at [email protected]

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.
More Information on Dexcom
Dexcom operates in the Biotech industry. The company is located in San Diego, CA, Mesa, AZ, Portland, OR and Dania Beach, FL. Dexcom was founded in 1999. It has 3973 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 110 open jobs at Dexcom, click here.
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