SRE Engineer
Meet Upside:
We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce runs through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. Our mission, values, and commitment to inclusivity guide our team of more than 200 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide.
Meet the Engineering team:
The Engineering team at Upside is a close-knit group of hardworking, fast-learning individuals that believes in our mission to help communities thrive. We believe in a data-driven approach to decision-making and an encouraging culture that emphasizes learning from our mistakes. We debate and deliberate on the best ideas to improve our tech stack, and strive for an inclusive atmosphere that champions the psychological wellness of all of our teammates.
What you'll do:
We are looking for a senior architect to help design and implement a first class productivity platform for developers to build, run and operate their applications in the cloud and have it be used by the entire engineering organization. The Upside platform and engineering organization is scaling rapidly and the role of the senior architect is to identify the areas that we need to automate, abstract or redesign to support the hyper-growth of the platform.In this role you will:
- Design an abstraction layer over the cloud infrastructure used by developers.
- Design and implement our Access and Identity controls using products such as Control Tower.
- Design and implement the abstraction layer using Infrastructure as Code for developers to rely on.
- Provide turn-key offering for the development stack to provide common logging, monitoring, libraries and other foundational components.
- Design and implement CI patterns to allow us to enforce SDLC
- Collaborate with InfraRisk to implement the proper guardrails and validate and enforce them programmatically.
- The developer productivity platform Implementation will be plugged into products such as AWS Product Catalog to capture cost, utilization and overall architecture.
- Establish and lead SRE best practices to drive deep expertise and support for our mission critical systems. Examples are:
- Performance tuning of our mission critical systems.
- Architectural patterns to use.
- Capacity management
- Establish Incident management practices to be used across the organization.
- Provide technical guidance and oversight to our Platform engineers
- Work with our infosec team to monitor systems and help promote security best practices.
- Help proactively manage the organiztions’ capacity and cost.
What you bring:
- You’re a software engineer first. You believe that infrastructure teams are just another product team who’s customer just happens to be the broader engineering organization.
- You have strong technical leadership skills.
- You have strong analytical, organizational, and prioritization skills.
- You have prior experience working with best-of-class monitoring solutions in a distributed architecture such as DataDog or NewRelic.
- You have prior experience designing and implementing application security and compliance best practices.
- You’re not afraid to try new things. You’re not even afraid to fail. You want to be challenged daily.
- You are passionate about working in a dynamic and growing startup environment with a tight-knit, encouraging engineering team that strives to make work interesting, challenging and fun.
- You have a constant desire for learning and self-improvement.
Our Technology Stack:
- Terraform
- Python for Automation
- Kubernetes clusters in AWS EKS
- Java microservices using 12-factor principles
- AWS Lambdas written in Java and Python 3
- Message Oriented Architecture
- Jenkins and Github Action CI/CD pipeline
- AWS Services managed through Terraform (RDS), DynamoDB, S3, Athena, SNS, SQS, IAM, VPCs, Elasticache)
- Snowflake
- Github
The fine print:
Upside employees are currently working from home during the COVID-19 pandemic. Afterward our engineering teams are adopting a hybrid approach that can support full-time remote work while enabling in-person meetups as necessary.
Notice to recruiters and placement agencies: This is an in-house search with a dedicated resource. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.
At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!
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