SRE Automation Manager at IBM (Dallas, TX)

| Dallas-Fort Worth, TX
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Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
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The shift toward the consumption of IT as a service, i.e., the cloud, is one of the most
important changes to happen to our industry in decades. At IBM, we are driven to
shift our technology to an as-a-service model and to help our clients transform
themselves to take full advantage of the cloud. With industry leadership in analytics,
security, commerce, and cognitive computing and with unmatched hardware and
software design and industrial research capabilities, no other company is as well
positioned to address the full opportunity of cloud computing.

We are looking for a dynamic, curious, high-potential, deep technical leader who
desires a broadening assignment with the opportunity to deliver substantial business
value to IBM. A leader, who innovates & shares our passion for winning in the cloud
marketplace. The IaaS Operations is a team dedicated to ensuring that the IBM
Cloud is at the forefront of cloud technology, from data center design to network
architecture to storage and compute clusters to flexible infrastructure services.
The ideal candidate should be strong in 'getting things done', have an
entrepreneurial spirit, communicates well, have a great deal of energy, and enjoy
working as part of a global collaborative team. Candidates for this position will need
strong Delivery and Execution skills, to help projects at all phases overcome technical
and organizational obstacles.
In this role, you will be responsible for setting the technical direction for automation,
monitoring, and tooling for the AI Applications SRE organization.• Hire and develop high performing technical talent with a particular focus on
delivering automation and AIOps based solutions.• Manage Site Reliability Engineers and Developers Including team's day to day
operation, all quarterly reviews, evaluations, and career development.• Drive team to establish comprehensive development plans and innovative
solutions to problems and challenges that meet desired outcomes.• Ensure end to end development activities are properly sized, planned and
tracked to meet delivery expectations.• Ensure developed plans (including dependencies, risk mitigations) are
interlocked internally and across functional teams & stakeholders• Allocate and balance resources across multiple projects to meet needs of
business priorities• Provide management oversight to several activities running in parallel,
address issues/concerns with speed, and enable coarse corrective actions.• Report on development status to program stakeholders as needed• Performs other duties as required• Develop, implement, and monitor day-to-day operational systems and
processes• Enhance all existing monitoring solutions and implement robust monitoring for
all platforms globally• Analyze current operational processes and performance, recommending
solutions for improvement where necessary• Managing critical customer issues, this requires on going communication with
Service SRE, development, and customer support teams• Lead the team with integrity and to establish and maintain a trusting,
inclusive, and productive environment

This position may be held in a remote work location with preference to Dallas, TX or Austin, TX.

If you are hired into a Colorado work location, the anticipated compensation range for the position ($144,000 - $222,000) is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Required Technical and Professional Expertise• Bachelor or higher degree in Computer Science, Software Engineering or equivalent.• 5+ years of development experience.• 3+ years in team leadership (e.g. technical leads, data scientists, team lead)• Technical Skills - Good hold on technology like Perl, Python and has been involved
in design, development, and Architecture of AIOps based solution• Ability to identify, analyze, prioritize, and resolve daily operational problems and
issues.• 3+ years experience managing a technical team.• Expert in Agile and Scrum Methodology.• Excellent leadership and management skills with emphasis on mentoring,
motivating, and driving a large team to success.• Managing critical customer issues, this requires on going communication with
Service SRE, development, and customer support teams• Strong written and verbal communication skills.• Ability to quickly adapt to a rapidly changing technology environment.• Experience using Splunk and or other dashboards• Understanding of web technologies and technology stack• Working knowledge with Network and Storage technologies• Working knowledge with ServiceNow, JIRA, Confluence, and GitHub

Preferred Technical and Professional Expertise• You love collaborative environments that use agile methodologies to encourage
creative design thinking and find innovative ways to develop with cutting edge
technologies• Ambitious individual who can work under their own direction towards agreed
targets/goals and with creative approach to work• Intuitive individual with an ability to manage change and proven time
management• Proven interpersonal skills while contributing to team effort by accomplishing
related results as needed• Up-to-date technical knowledge by attending educational workshops, reviewing
publications• Working knowledge & experience with Databases/Storage/Networking in the cloud
More Information on IBM
IBM operates in the Information Technology industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. IBM was founded in 2022. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 270 open jobs at IBM, click here.
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