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Sr Software Engineer, ServiceNow

| New York City, NY | Hybrid
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Job Summary:The ServiceNow Senior Software Engineer is a software engineering position within the Office of the CIO at Disney Streaming Services. This role will take end to end ownership of a variety of internally developed tools, application and workflows, inclusive of end to end engineering and development of new solutions to new business challenges as directed by the CIO. In addition, the Engineer will regularly collaborate with, and actively support members of the Software Engineering team.
Whether you’re in New York, California, Seattle, or remote, we provide opportunities to elevate your career and to transform an industry.
Responsibilities:

  • Take ownership of product iteration for a variety of internally developed Service Now tools and applications, to align with evolving business needs.
  • Collaborate with the Lead Senior Developer and Office of the CIO on the development of new applications and modules drawing upon experience to make design recommendations for Application UI and Workflows.
  • Collaborate effectively with ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
  • Build workflows and write automated scripts.
  • Build and deploy required enhancements to the ServiceNow Platform.
  • Identify system deficiencies and recommend solutions.
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools.
  • Maintain update set consistency across development, stage, testing, sandbox, and production environments.
  • Participate in ongoing production support and end user support.
  • Effectively integrate with 3rd party applications through API (Jira, Slack)


Basic Qualifications:

  • 5+ years of experience building software with JavaScript, Relational Databases
  • Extensive ServiceNow development experience
  • ServiceNow workflow expertise
  • Experience with CSM
  • Experience with all ServiceNow applications including Asset Management, Service Catalog, Change Management, Request Management, Incident and Release Management, Web Services
  • Self-learner, independent, and have outstanding problem-solving skills
  • Excellent written and verbal communication skills


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Technology we use

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An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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