Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
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Sr Site Reliability Engineer

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Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
This position is responsible for design, development and implementation of cloud-based technologies. Provide technical expertise on complex projects and advanced troubleshooting of existing Cloud technology for use by department. Such as guidance and support in the development of progress at all system layers, including data, processing, and back-end systems.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Perform implementation of software solutions to improve reliability and observability.
  • Perform technical implementations for our CaaS / PKS platform.
  • Experience with migrating workloads from on-prem / off-prem cloud.
  • Recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability.
  • Collaborate with a growing team of Cloud Engineers and the Cloud Ops team to develop and support Charter IT Cloud Strategy.
  • Responsible for the implementation of security best practices and initiatives throughout all layers of the Cloud model.
  • Operate in an on-call environment.
  • Actively and consistently supports all cloud efforts to simplify and enhance the customer experience.
  • Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure.
  • Accountable to help define and drive out best practices for monitoring, security, and platform reliability.
  • Perform other duties as requested.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

  • Proven experience with the VMWare suite of products
  • Proven experience with managing both physical and Virtual infrastructure
  • Experienced with multiple operating systems (e.g. Windows and Linux)
  • Hands-on experience in one or more of cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.
  • Familiar knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
  • Ability scripting in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
  • Familiar with CI/ CD experience with Puppet, Ansible, Jenkins
  • Experience managing monitoring and alerting tools
  • Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
  • Experienced with firewalls, routing and load balancing
  • Skilled in troubleshooting methodologies
  • Must have excellent written and oral communications, including technical documents, and process documents.
  • Requires attention to detail and excellent organizational skills
  • Ability to contribute independently as well as be a team player
  • Experience managing small projects
  • Self-starter, ability to manage tasks with little supervision

Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience
Required Related Work Experience and Number of Years
Network experience 4+ yrs
System Administration experience 4+ yrs
Troubleshooting 4+ yrs
Container Services 1+ yr
Scripting 2+ yrs
Preferred Related Work Experience and Number of Years
VMware System Administration experience 5+ yrs
TKGI Enterprise Pivotal Container Services 2+ yrs
VMware NSX-T 2+ yrs
vROPs, Log Insight, vRNI, vRIL 3+ yrs
Cisco networking 3+ yrs
Firewall configuration management 3+ yrs
Load Balancer configuration management 3+ yrs
WORKING CONDITIONS
Office Environment
On Call support, on a rotation basis
ISY313 328928-2 328928BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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