GRAIL
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.
Raleigh-Durham, NC
Remote

Sr. Salesforce Engineer - #2024

| Raleigh-Durham, NC + 2 more | Remote
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GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

GRAIL is looking for a Sr. Salesforce Engineer on the IT Engineering team, to help build custom processes and applications using Salesforce's business configurable components, including related applications across the CRM environment. This individual should be a technical subject matter expert for Salesforce.com and related CRM applications and appropriate use with respect to the entire Customer Life Cycle.
 
This role will also be involved in specific enterprise CRM projects, engaging with stakeholders to understand their requirements and involved in the development, qualification, deployment and support of new systems and capabilities.

You Will:

  • Leading change control processes to ensure no interruptions in day-to-day use of Salesforce while still providing visibility into changes.
  • Maintaining custom objects, formulas, validation rules, workflows, process builder, approvals, and assignment rules.
  • Work with Partners to capture requirements, deliverables, and timeframes.
  • Ability to ramp up quickly on technical knowledge necessary for a project.
  • Lead internal and external resources to accomplish goals and objectives.
  • Create project plans and communicate key results.
  • Ensure timelines and landmarks are actively achieved.
  • Understanding of standard project management toolsets (Smartsheets, Asana, MS Project).
  • High level of customer service and follow-up skills required.
  • Strong analytical and problem solving skills. 

Your background should include:

  • Bachelor’s degree in Computer Science, Electrical Engineering, Bioinformatics or similar technical field or equivalent. Advanced degrees are a plus.
  • Salesforce ADM201 certification plus 6+ years Salesforce implementation and administration experience including at least two successful Implementations.
  • 6+ years Salesforce CRM implementation and application administration.
  • 4+ years building Salesforce custom applications.
  • Enterprise system architecture expertise including a detailed understanding of CRM core, integrated application architecture.
  • Business workflow such as HCP/Sunshine act, Medical CRM, Case Management etc., understanding across the customer lifecycle, document system configuration, workflows, and field/data maps.
  • Excellent written and verbal listening and communication skills.


  • Preferred Qualifications:Experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services.
  • Additional Salesforce certifications such as DEV401.
  • Excellent Proficiency in SOQL, Salesforce API's, HTML, XML, JavaScript, SQL, Java or C#, SOAP-based web services.

At GRAIL, we don’t just work for ourselves and for one another—we work for humanity. Energized by our collaborative environment, compassion, and a sense of urgency, we’re dedicated to making a meaningful impact on people’s lives. This shared belief gives our team a sense of common purpose and builds camaraderie that makes our journey together its own reward.

While our focus is on finding a better way to detect cancer early, we never lose sight of our people. We’re committed to creating the best experience for everyone at GRAIL, helping ensure that each member of our team has comprehensive benefits and resources to thrive, both at work and at home.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, GRAIL has made the decision to require all U.S. employees receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • AWSLibraries
    • S3Libraries
    • EC2Libraries
    • GitLibraries
    • KubernetesFrameworks
    • DockerFrameworks
    • ProtobufFrameworks
    • BazelFrameworks
    • PhabricatorFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • SalesforceCRM
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What are GRAIL Perks + Benefits

GRAIL Benefits Overview

We’re committed to creating the best experience for everyone at GRAIL, ensuring that each member of our team has comprehensive benefits and resources to thrive at all stages of life, both at work and at home.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of GRAIL

How does your team reward individual success?

People grow their skills both by learning how to rapidly build scalable software systems, but also by partnering with scientists and other domain experts to better understand, model, and envision the systems we will need. We enable and empower our engineers to lead this process and grow with our systems as they make the future of GRAIL a reality.

Tristan Matthews

Senior Director, Software Engineering

What projects are you most excited about?

GRAIL has a unique opportunity to scale our operations to add value with our early detection test. Our automation team works on the full spectrum of projects from low-level instrument investigations to overall architectures of processing facilities. I'm excited by projects that push the boundaries of lab automation, and that's what GRAIL is doing.

David Jenions

Principal Automation Engineer

What does career growth look like on your team?

Our mission, to detect cancer early, is truly seeking a needle in many haystacks. Our lab has a very complex and sophisticated assay to execute. We leverage cross-training and mentorship programs where new teammates learn the ropes from senior staff. My team sets people up for success by turning tasks into learning opportunities.

Maryam Hosseini

Director, Laboratory Operations

How do your team's ideas influence the company's direction?

The biological problem we're trying to solve is a complex machine learning problem with human lives at stake. From a software engineering point of view, taking massive data, organizing it, building tools to mine it, and deliver results in a scalable, secure, and clinically compliant manner are areas of innovation. This, for me, is my dream job!

Satnam Alag

SVP, Software Engineering

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