JPMorgan Chase
Dallas-Fort Worth, TX

Sr. QA Engineer at JPMorgan Chase (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description The Senior QA Engineer role is to develop and establish quality assurance standards and measures for the information technology services within the organization. This individual will also gather and analyze data in support of business cases, proposed projects, and system requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The individual will work closely with the Automation team to define strategy and process, bringing automation in line with existing functional aspect of the test effort. In addition, the position will be responsible for creation, execution, maintenance of automated scripts and creating metrics and increasing test coverage using the automated systems. Overall, the resource will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
  • Participate in the full development life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs.
  • Writing and executing test plans, designing and developing test tools, debugging and reporting code bugs and pushing quality upstream.
  • Develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop and maintain automation frameworks consisting of functional libraries while adhering to coding standards.
  • Assists in planning, scheduling and implementing automation projects. Monitors automation projects and ensures that projects are completed on schedule and within budget.
  • Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested.
  • Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.
  • Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members.
  • Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards.
  • Collaborate with Business Project Managers, Technical Delivery Managers, Applications Development, Business Analysts and Infrastructure managers to document, investigate and resolve quality issues.
  • Provide test progress report with metrics to project stakeholders.
  • Keeps abreast of software industry "Best Practices" and trends and communicates new information to QA team.
  • Perform other duties as assigned or self-initiated.

JOB REQUIREMENTS
  • Minimum 4 years of Quality Assurance industry experience with significant experience leading multiple software development testing efforts.
  • Bachelor's Degree in Information Technology or related field, or equivalent combination of education and experience, preferred.
  • Comprehensive knowledge of testing methodologies and application debugging from a technical and business perspective.
  • Agile Testing Experience in an agile development environment (e.g. SCRUM/XP/Kanban) with experience writing acceptance criteria for user stories.
  • Proficiency with C#, Selenium Web driver. Comprehensive knowledge about automation testing tools, custom framework, ability to review C# and SQL scripts.
  • Proficiency to define highly complex automated test cases and scenarios.
  • Knowledge of Continuous Integration/ Continuous Deployment using Jenkins.
  • Knowledge in Maven, TestNG, Gradle and GIT.
  • Proficiency with web/rest services automation testing tools to include (but not limited to) JMeter, SOAP UI, Rest Assured etc.
  • Strong analytical and troubleshooting skills, including requirements analysis and basic application architecture knowledge.
  • Experience with defect tracking/management software and the ability to formulate metrics.
  • Comprehensive knowledge with Jira, XRAY, Confluence, SharePoint
  • Working knowledge of Database, ability to write basic SQL queries a plus.
  • Knowledge with performance and load testing tools to include (but not limited to) JMeter, LoadRunner is a nice to have.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced dynamic team-oriented environment.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Ability to meet aggressive deadlines and handle multiple and complex projects.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Strong knowledge and proficiency with Microsoft Office suite of applications (Word, Excel, PowerPoint, Outlook).

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
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Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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