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Job Posting TitleSr. Product Quality EngineerPay Range$70,926-$131,721SummaryThe Sr. Product Quality Engineer is part of a team whose role is vital to meeting the company's key priorities and strategic goals to ensure the success of the business. The Sr. PQE will provide guidance, training, and growth development of the team as well as technical support for all internal stakeholders and external stakeholders such as Regulators, Test Labs, and customers. The Sr. PQE will be collaborating with stakeholders to improve on the delivery of quality products and supporting the Product Compliance Submissions team with technical guidance as well as creating quality software packages for their submissions.What You'll Do-Ability to work independently and take initiative as a member of a dynamic and fast-moving team.-Remain current on technical development plans, platforms, cabinets, tools, and techniques.-Apply technical/professional expertise to facilitate the on-schedule delivery of high-quality work products.-Promote the established processes across the team as well as seeking opportunities to streamline, improve and enhance on it through experience and knowledge of best practices.-Use tools such as Visual Studio, Git, Jira, PowerBi and Confluence to enhance visibility, collaboration, and management of your work.-Quickly identify and define the scope/requirements, assess budget/resource needs, and set expectationsProduct Compliance Submissions Team Support:-Must deliver submission packages within 5 days turnaround time.-Submission package completion and responsibilities consist of the following:ØPerform software analysis to develop a plan to complete submission efficiently.ØCompile and sign source code to create signed software binary images.ØReview code and math calculations sheet to verify software meets regulatory RTP (Return To Player) percentages and volatility. ØReview game submission help screens to ensure accuracy and meets regulatory requirements.ØRun signature calculations for different algorithms such as Gat 3.5 and Sha1 and ensure they are accurately documented.ØCreate CSV files and concatenated bin imagesØReview product documentation to ensure its accuracy and be able to effectively communicate to key stake holders any inaccuracies.ØEnsuring that all required associated software is accounted for, packaged, and submitted along with submission.ØAnalyse ECOs and Master Item Parts and be able to identify any inconsistency and/or missing entries.ØCreation of emulation drives to support reel strip and combination testing of game software.ØBoot game software on compatible cabinet in production environment to ensure game software was compiled, built, and signed correctly. ØContinue to drive down “withdraw activities” by performing test case analysis of game software against commonly known regulatory standards and quality standards.ØAble to effectively communicate any issues and/or bugs found within game software or documentation to the Software Integration and Test, management, and development teams to resolve such issues and/or bugs.Key User and Maintenance of Copy Protecting Site:-Must have strong understanding of software/hardware compatibility to ensure that only compatible game software is created and released to Integration Centres (IC).-Must ensure that only approved/certified software components have been released to the correct IC.-Must ensure any obsolete/revoked software is removed from Copy Protection Site.-Must request game software regression testing prior to gameset creation and release to IC.-Own (along with team) all aspect of the application, including quality, performance testing, and production support.Technical Support for External Stakeholder:-Apply strong analytical skills to determine root cause of issues and determine the best course of action to resolve them.ØThis includes booting up the software and running thru test cases.ØConnecting EGM to SAS or G2S protocol.ØModifying software source code to trigger certain scenarios.-Evaluate the severity of field issues that come into the inbox to determine which issues need quicker response time. ØSome field issues reported can cause down time of our game products in the field if not responded to on time. -Ensure all questions or queries from regulators are answered within a timely manner.ØSoftware approval/certification delays can occur if responses are delayed.Technical Support for Internal Stakeholder:-Determine root cause of production line issues and provide technical support to resolve issues quickly as issues reported by production line team means shipment of product could be delayed if response time is delayed.-Evaluate configuration issues reported on ERP Master Data Management and Configuration Management ticketing system. Determine root cause and assist ERP/COE and Configuration Management team with resolving reported issues.-Responsible for providing software for the following:ØMaster software copies for integration centreØTradeshows and showrooms§Global Gaming Expo is one of the industry’s largest tradeshows. Must be able to apply project management skills to tackle your every day-to-day task and provide software for this tradeshow simultaneously.ØCabinet/Hardware/Internal Stakeholder testingResponsible for any other duties as assignedWhat We're Looking For
Requires a Bachelor's degree in Computer Science or related field, or equivalent experience in Software Quality Assurance.
Requires a minimum of 2 years experience in Quality Assurance testing in a client/server environment, or its equivalent.
Experience in executing test cases and test scripts from Functional Specifications or Business Rules.
Experienced with slot machines, accounting systems, peripherals, progressive controls and associated hardware, software, and firmware.
Test automation techniques, implementation, and tools expertise. Examples include proprietary slot OS tools/routines, and emulation tools such as GDB and MK7eye.
Proficient in using Linux, burning various media types, and familiar with reading/understanding C++.
Excellent written and verbal communication skills.
Familiarity with data query and analysis techniques
Must be a team player, able to work independently with minimal supervision and work under tight deadlines.
Must be able to multitask and prioritize tasks to meet deadlines.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Career advancement is important at Aristocrat. Employees identify goals and the company offers several programs to help people stretch toward them. Take Chris Tisdale, who started as an entry-level software developer in 2014 and became an associate architect in 2021. Success here is a team sport; groups have transparent conversations and share insights so that everyone wins.
Career advancement is important at Aristocrat. Employees identify goals and the company offers several programs to help people stretch toward them. Take Chris Tisdale, who started as an entry-level software developer in 2014 and became an associate architect in 2021. Success here is a team sport; groups have transparent conversations and share insights so that everyone wins.
The industry is constantly changing and innovating. Someone who takes initiative and has the drive to learn and always improve will be successful here.
Chris Tisdale
Associate Architect
FLEXIBILITY FIRST
Empathetic leaders offer custom arrangements
After six years with the company, Liz Orola identified work-life balance as the best perk at Aristocrat. She noted that even before the ways of the working world changed in 2020, the company was flexible with work arrangements and leadership ensured employees and their families were well cared for. She also appreciates that employee diversity is celebrated and teammates are treated with dignity and respect.
After six years with the company, Liz Orola identified work-life balance as the best perk at Aristocrat. She noted that even before the ways of the working world changed in 2020, the company was flexible with work arrangements and leadership ensured employees and their families were well cared for. She also appreciates that employee diversity is celebrated and teammates are treated with dignity and respect.
Management is always understanding and will work with you to make sure the most important things — you and your family — are taken care of first.
Liz Orola
Quality Assurance Manager
WORK IS PLAY
Events and prizes abound
Unsurprisingly, this gaming company embraces fun and offers great rewards. According to Shannon Leyden, there is an abundance of ticket giveaways, social events and interesting trade shows to attend. The team commends individual success with recognition and rewards top performers. To top it off, Leyden noted that launching new products bestows the best feeling of all.
Unsurprisingly, this gaming company embraces fun and offers great rewards. According to Shannon Leyden, there is an abundance of ticket giveaways, social events and interesting trade shows to attend. The team commends individual success with recognition and rewards top performers. To top it off, Leyden noted that launching new products bestows the best feeling of all.
It’s satisfying to watch the culmination of team effort and hard work out in the field being enjoyed by players, and to build upon it for future strategy and launches.